Job Description

Connect to your Industry
Part Business. Part Creative. Part Technology. One hundred per cent Digital. At Deloitte Digital, we connect technology with creativity to deliver

• better outcomes for both our business and the clients we work with. Together with all of Deloitte, we create connections across the breadth of our

people, organisation, and ecosystems to make an impact that matters to our clients and to society.
We're a new type of creative digital consultancy that fuses strategy, tech and design to identify where businesses need to be, then get them there.
Fast. Want to help us shape the future?
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
Our Salesforce practice is part of a wider Deloitte Digital community that joins together many different skills to deliver amazing digital transformations and customer experiences for our clients across both the public and private sectors. In this role, you'll work with outstanding digital talent across disciplines to imagine, deliver and run forward-thinking, business focussed and experience-driven solutions for iconic brands. You'll expand the impact we make with our clients, growing our business without compromising on our quality, integrity and culture.
As a Manager, you will:

• Depending on project scope and client needs, your responsibilities will encompass a wide range of activities, including technical and solution architecture design, development, prototyping, testing, and deployment of Salesforce solutions.
• Cultivate and maintain strong relationships with executive clients and sponsors, acting as a trusted advisor and ensuring their needs are met.
• Collaborate effectively with a team of talented digital experts across various disciplines to innovate and create cutting-edge solutions.
• Contribute technical expertise to RFP responses and other business development activities, showcasing our capabilities and winning new business.
• Thrive in a diverse and inclusive team environment where individual contributions are recognised and valued.
• Using your knowledge and experience, mentor and coach junior technical talent, fostering their growth and development within the team.
• Define and drive the continuous improvement of industry-leading architectural standards, approaches, frameworks, and tools, ensuring we remain at the forefront of Salesforce development.
• Build and maintain a broad internal and external network, advocating for best practices in technology and engineering both within the firm and across the industry.

Connect to your skills and professional experience
Overall, you're an ideal person and problem solver as well as a hands-on doer that's important. You know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better.

• We're expanding fast, so we're looking for people who are natural initiative-takers, who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity, or culture.
• University degree or equivalent knowledge acquired from hands-on industry experience is considered just as valuable. You must already have the right to live and work in the UK.
• You'll have strong Salesforce technical skills and hands on experience including a number of the following:
• One or more advanced Salesforce technical certifications such as Platform Developer II or certifications from the architect track such as Certified Application/Systems/Technical Architect.
• Strong, demonstrable knowledge of Salesforce architecture ecosystem
• Experience in onsite technical roles on at least three full-lifecycle Salesforce implementations, with strong expertise in at least two of the following areas/modules:

• Sales Cloud
• Service Cloud
• Experience Cloud
• Marketing Cloud
• Data Cloud
• Agentforce

• Very strong consulting and/or CRM implementation experience in a client facing context
• Experience in Salesforce development lifecycle encompassing code management, architecture, security, capacity planning, integration, and release management approaches including tools like SFDX CLI, VS Code, Git, CI/CD, test automation, and scratch orgs.
• Hands-on experience in one or more Salesforce native programmatic development capabilities such as Apex, LWC, Aura and VisualForce
• Experience with declarative development techniques and how to effectively apply them. Including but not limited to flow builder, approval processes, custom objects, validation rules, formulas, and Data Loader.
• Relational databases concepts and data modelling.
• Experience with Salesforce mobile offerings.

The successful applicant will also be:

• Confident and articulate in your communication style, with excellent presentation, verbal and written communication skills that you can flex accordingly to help others - whether that be technical, non-technical, colleagues or clients - understand and implement the solutions that you and your team design
• A brilliant listener, building rapport and developing trusted relationships with a diverse set of senior client technical stakeholders including technology leadership
• Comfortable creating high quality, clear, comprehensive, useful technical documentation to facilitate design consensus, direct build efforts, reach key decisions and record system solutions

Connect to your business - Technology and Transformation
Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters.
Customer
Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
Connect with your colleagues
"What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of." - Dan, T&T
"I get to work on projects that help clients in a sector I feel truly passionate about." - Rhiannon, T&T
"Everyone always says "it's the people," and that's true. Working for a brand you feel proud of feels pretty good too. And you don't have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital." - Gillian, T&T
Our hybrid working policy
You'll be based in Belfast, Manchester or Newcastle with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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