Maps Community Based Debt Caseworker
Stevenage, ENG, GB, United Kingdom
Job Description
Salary
26,806
Location
Office in Stevenage and community based within Hertfordshire
Workplace
Hybrid working
Contract
Fixed term contract, until 31 March 0026
Hours per week
37.5
How to apply
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Interviews will take place on 6 November 2025.
About the role
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Working within the aims, policies, and principles of the Citizens Advice Service, the MaPS-funded Community Debt Caseworker will provide specialist support to clients with a range of debt and related financial issues.
The main office for this role is Stevenage, but the postholder will be required to travel across Hertfordshire to provide debt advice in person, by telephone, video calling, and email, ensuring the most appropriate advice channel is offered based on client circumstances, vulnerability, and complexity.
The successful candidate will provide holistic debt and budgeting advice, using independent information sources and internal tools, ensuring clients understand their debt options. All client interactions will integrate financial capability support and, where appropriate, referrals to other Citizens Advice services or specialist agencies
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Job Detail
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Job IdJD3948984
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusFull Time
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Job LocationStevenage, ENG, GB, United Kingdom
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EducationNot mentioned