Job Description

In a rapidly evolving market, Sopra Steria must stay ahead of industry and competitor developments to seize opportunities and mitigate risks.
The Insight & Analyst Relations team delivers the intelligence that drives strategic decisions across the business. We're now seeking an experienced Market & Competitive Intelligence (M&CI) Platform Lead to shape and lead the development of a new, AI-enabled research and analysis platform.
This is a pivotal role for a hands-on professional with proven experience in delivering market and competitive analysis to support business strategy--whether in-house or within a consulting/agency environment.
What you will be doing:

• AI Platform Development: Lead the design, development, and delivery of a scalable, AI-powered research platform. Ensure it integrates with existing tools and aligns with the strategic needs of users across the business.
• Market & Competitive Analysis: Collect, synthesise, and analyse market and competitor data to generate actionable intelligence for strategic planning, key bids, and growth initiatives.
• Stakeholder Engagement: Work closely with senior leaders to understand business priorities and tailor intelligence products that inform high-level decision-making.
• Agile Delivery: Facilitate requirement-gathering workshops, run agile sprints, and lead iterative development based on user feedback.
• Governance & Compliance: Establish governance frameworks to ensure all research activities and the use of AI tools are conducted responsibly and in compliance with company standards and regulations. Implement data validation and quality control processes so that intelligence outputs are accurate, unbiased, and trusted by stakeholders.
• Continuous Improvement: Stay at the forefront of emerging research tools, methodologies, and AI capabilities to continuously improve the platform's performance and impact.

What you'll bring:

• Market Intelligence Experience: Experience in market research or market intelligence, gained in agency or client-side roles.
• Structured Data Handling & Methodology: Brings a disciplined, structured approach to working with large and varied datasets--from sourcing and wrangling through to analysis. Skilled in identifying the most effective data sources and analytical techniques to answer complex business questions efficiently and accurately.
• Data Fluency & Methodology Development: Proficient in working with large, varied datasets. Experienced in selecting or creating the right analytical methodologies to meet different intelligence needs.
• Senior Stakeholder Engagement: Effectively engage senior stakeholders to understand their needs and priorities. Apply a strong grasp of research methodologies and business analytical frameworks to design bespoke, insight-driven strategic solutions that meet those needs.
• Analytical & Strategic Thinking: Experience conducting market and competitor research in a commercial context, with a strong track record of delivering strategic insights--not just data. This may come from an in-house role or a strategy, research, or competitive intelligence agency.
• Strategic Insight Generation: Skilled at interpreting complex data to identify trends, assess market shifts, and recommend clear, forward-looking actions.
• Technical Proficiency: Comfortable using tools like Excel and Power BI. Open to experimenting with AI/ML solutions to enhance research capabilities.
• Agile Project Leadership: Experienced in agile delivery, including running workshops, managing sprints, and iterating based on feedback. Strong planning and coordination skills.
• Effective Communicator: Able to present findings with clarity and impact--both in writing and in conversation--with stakeholders at all levels, including non-technical audiences.
• Innovation & Continuous Learning: Passionate about exploring new tools and methods. Keeps up with AI and research trends to improve insight generation.
• Adaptability & Problem-Solving: Thrives in fast-paced, ambiguous environments. Tackles challenges creatively and adjusts strategies as priorities shift.

If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you!
Employment Type: Full-time, Permanent
Location: London
Security Clearance Level: SC
Internal Recruiter: Alex
Salary: Competitive
Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund
Although this role is advertised as full-time, we support many ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible.
Loved reading about this job and want to know more about us?
Our business is, first and foremost, about people. And it always has been. The solutions we develop are driven by the connections they make and the problems they solve. Our services only matter if they work for people and if they serve a greater purpose. Known for our collaborative approach, we provide consulting and digital services, creating innovative solutions, at scale, to deliver sustainable growth and services that make life better.
Our work touches many lives in the UK. From helping the Government provide essential public and health services that offer more convenience and choice, to improving financial services to deliver fairer, customer-centric solutions.
Together we are building a better future by delivering real and lasting value.
We are just at the start of what we can achieve together. Come and join us!