Job Description

Job Overview

This is a varied and dynamic role within Chambers, combining marketing, pupillage coordination and administrative support. You will play a key part in promoting Chambers' reputation, supporting barristers and staff, and assist with managing the pupillage process in line with Bar Standards Board (BSB) requirements.

Responsibilities

Marketing

Maintain and update Chambers' website, including barrister profiles, blogs, and news Manage social media channels and create engaging content to promote Chambers' expertise Monitor analytics (Google and social media) and prepare performance reports. Act as brand guardian, ensuring consistency across all marketing materials Monitor media coverage and contribute ideas for campaigns Help to organise client-facing and internal events (online, hybrid, and in-person) Prepare invitations, promotional materials, and delegate packs Record and edit webinars for Chambers' digital library Assist with the collection of submissions for legal directories from members Assist in proofing and submitting legal submissions Promotion of results of both legal directories and awards on website and social media

Administrative Duties

Provide general administrative support to barristers and the Business Support team Maintain CRM database and produce segmented mailing lists Manage client feedback surveys and monthly reports Support reception during absences and ensure smooth day-to-day operations for optimum client service levels Observe confidentiality and comply with Chambers' procedures and the Bar Code of Conduct Assist with managing the pupillage and mini pupillage recruitment process in compliance with BSB guidelines Coordinate advertising of pupillage vacancies on the Pupillage Gateway and Chambers' Assist with application shortlisting, interview scheduling, and candidate communications Maintain accurate records of applications and decisions Support the Pupillage Committee with documentation, meeting arrangements, and reporting Assist with onboarding of pupils and ensure compliance with training requirements Provide admin support for annual pupillage fairs Prepare content for pupillage directories Provide admin support for mini-pupillage events

Client Service

Professional front of house skills Comply with all aspects of the Chambers' core value of excellent service and strong relationships Build and maintain working relationships with colleagues, solicitors, other chambers, and stakeholders Manage incoming correspondence

Person Specification

Qualifications

Educated to degree level

Experience and Knowledge
Essential

Experience in a relevant marketing environment Strong grasp of Microsoft 365 including Word, Excel and PowerPoint Experience of Adobe packages including PDF Acrobat Awareness of data protection legislation and principles of data confidentiality, particularly around marketing and data processing
Desirable

Some experience within the legal sector Knowledge of Google Analytics Experience of image design and video editing (such as Canva)

Skills and Behaviour
Essential

Good oral and written communication skills, accurate and with an excellent eye for detail Strong communicator with good front of house skills Excellent organisational and time management skills with the ability to multi-task Demonstrates initiative in order to understand and manage the needs and expectations of others Proactive with the ability to handle difficult situations Identifies and delivers positive outcomes, to agreed standards Self-motivated with the ability to work independently whilst at the same time recognising the different roles within the team Ability to record and maintain accurate data High personal standards of honesty, discretion and integrity

Benefits

26 days annual leave Birthday leave Discretionary annual bonus Life Assurance Eyecare at work scheme Season ticket loan Subsidised staff social events
Job Type: Full-time

Pay: Up to 35,000.00 per year

Benefits:

Company pension Free or subsidised travel Work from home
Education:

Bachelor's (required)
Experience:

Marketing: 1 year (required)
Work Location: In person