Job Description

Ready to love Mondays?

We're on the hunt for a talented and passionate Operations Manager to join our herd.

About us...

We're a different breed of agency with a strong focus in property, working with leading names in the sector, ranging from large housebuilders through to SME's and smaller local developers.

We provide the perfect balance between strategy, creativity, and delivery, all supported by a strong team with extensive knowledge and experience in the property industry.

As an agency we're ambitious, client-centric, down-to-earth and fun. Our close-knit team is made up super friendly people who strive to help each other feel fulfilled, positive, and collaborative on a daily basis. We operate a hybrid workplace, for us this means three days in our 'share workspace' and two days from home.

It's been 8 years since the launch of Antler and we're a respected and trusted agency in the property space. This naturally requires us to bring on board like-minded people who can help us reach our goals and fulfil our potential.

We have an exciting opportunity for a talented team player to join us who can help to scale up our operations to support smarter delivery and to free our founder to focus on strategy and growth.

If you have experience in a marketing operations role, or have worked in an in-house marketing role for a housebuilder and are keen to work in a growing and dynamic agency with clients that have exciting projects to promote, then read on!

As a valued member of our team, you will...

Be responsible for delivering for a portfolio of property clients and become the voice of the client internally, ensuring that the clients' needs and requirements are clearly understood and acting as an advocate for their brand at all times. You will be key to shaping the profile of our clients and the reputation of Antler.

The role - Operations Lead

We're looking for an experienced agency operations lead to own the delivery engine of the business. You'll be the hub of our workflow: managing briefs, assigning resources, driving progress, ensuring quality, and raising the operational bar across the team.

Key responsibilities

Lead our project management system (ClickUp) day-to-day: this is used to brief in, assign, monitor, deliver, wrap-up. Run daily stand-ups and weekly traffic meetings. Assign tasks to AMs, designers, PR and social; monitor capacity and flag overloads. Ensure every project is clear, scoped and on track before it lands in production. Track delivery metrics: on-time, budget, utilisation, margin. Liaise with AMs and the MD on client health, risk and strategic priorities. Drive continuous improvement: identify bottlenecks, streamline processes, raise standards.

Who you are

Agency experience (client services or operations) in marketing, PR or creative. Excellent organiser: you can juggle many projects and teams without dropping balls. Strong communicator: you'll be interacting with leadership, account managers, creative teams and clients. Comfortable with systems: ClickUp (or similar), Google Workspace, reporting dashboards. Results-oriented: you care about meeting deadlines, controlling margin and delivering quality. Calm under pressure: when things go wrong you stay in control and escalate smartly.

As a valued member of our team, you'll get...

A competitive salary up to 48k based on experience Ownership of your role and the chance to thrive in a growing agency Free gym membership Free parking at our office Free coffee in our trendy shared workspace with the flexibility to work from home two days per week Your birthday off as bonus annual leave The opportunity to be part of a super-friendly, supportive, and collaborative team

How to apply...

We're looking forward to hearing from you! To apply, please send us an up-to-date CV and some examples of your latest achievements. Use this as your chance to showcase why you love what you do - share your experience and passion with us, and who knows, we could be a match made in heaven!

Job type: Full-time, permanent (subject to a six-month probation period)
Hours: Monday to Friday, 9am - 5:30pm
Location: Chandlers Ford, Southampton - three days in the office, two days from home (if this doesn't work for you, please talk to us, we're big advocates of flexible working)

No agencies please, we've got this!

Qualifications

Graduates with relevant degrees in marketing are desirable. However, a lack of qualifications aren't necessarily a barrier to entry if you can demonstrate strong interpersonal, project management and account management skills, a creative flair, and an interest in property.

Relevant experience

Experience of working on business to business (B2B) or business to consumer (B2C) accounts

Property experience is preferred but if you don't have property experience then agency experience necessary

Evidence of project/operations management

Industry knowledge and contacts is beneficial

Please apply by email to simon@antleragency.co.uk with your CV, and a brief note to tell us what excites you most about this opportunity.

Job Types: Full-time, Permanent

Pay: 35,000.00-48,000.00 per year

Benefits:

Work from home
Licence/Certification:

Driving Licence (required)
Work Location: Hybrid remote in Winchester SO23 8ZD