Job Description

If you want to see genuine outcomes from the work you do, you'll find that here. Your analytical and data expertise are integral to shaping our customer communications and journeys. If using customer data and insights to drive value is your passion, this could be the role for you.


We have an exciting opportunity for a

Marketing Analyst

on a

12-month fixed-term contract.

This is a hybrid role, combining remote working with on-site collaboration at our central Leeds office.

About the role

As a

Marketing Analyst

, you will be responsible for advancing strategic initiatives that enhance our customer communications.


Working within a team of four, you will have the opportunity to lead the development of these initiatives. Your responsibilities will include supporting the transition and delivery of statutory communications to ensure compliance and efficiency. As a subject matter expert (SME), you will provide guidance on methodology and communication data requirements to support our diverse, multi-channel communication activities.


You will collaborate closely with the wider Marketing Team and the Customer Communications Team to help YBS achieve its objectives.


By understanding the needs of the business and our members, you will help shape and deliver effective customer communications and analysis

About you

You'll have strong experience in delivering data-driven communications across multiple channels (including Direct Mail, Email, and SMS), ideally within a CRM multi-channel/multi-brand environment.


You'll also need a solid understanding of data, with experience in manipulating and analysing large datasets using SQL and SAS.


In addition, you'll be an excellent communicator with strong attention to detail. You'll be managing multiple projects simultaneously, so you should be comfortable working in a fast-paced environment and able to build strong working relationships with stakeholders.

About us

At YBS we don't have shareholders, we have members. We care about people and that includes you. So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career.

Flexibility.

We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We're happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.

Development.

We want you to feel challenged here. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. From day one, we'll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity.

We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

Holiday.

You'll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.

Bonus.

At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).

Pension.

We know how important it is to save towards the future, that's why we'll contribute up 11% into your YBS pension.

Healthcare.

Health and wellbeing are an important part of life at YBS, when you join us you'll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.

My Benefits.

When you join YBS you'll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.

Ready to apply?

If you're excited about this role and want to be part of the YBS team, apply now to send us your application.