Job Description

The Marketing and Studio Coordinator is a key part of the university's in-house Marketing and Communications Team, supporting both the creative studio and marketing and comms functions to ensure the smooth and efficient delivery of high-quality campaigns and communications. This role helps manage studio workflows, coordinate email marketing activities, assist with targeted communications and cover administrative responsibilities -- contributing to the team's efforts to engage and convert prospective students.

Key Responsibilities:

Studio coordination:

Organise and schedule design team workloads, ensuring projects are balanced and delivered on time.

Print and production management:

Source and compare print quotes, liaise with printers, and oversee production to ensure materials are delivered to a high standard, on schedule, and within budget.

Managing work requests:

Monitor and respond to incoming requests into the department from across the university, ensuring tasks are logged, clarified, and assigned appropriately to designers or marketing colleagues.

CRM support:

assist in creating customer journeys in CRM.

Campaign and content support:

Co-ordinating the content production or the co-ordination of final content to use in email campaigns helping to engage and convert student audiences from initial enquiry through to enrolment.

Data management:

Support audience segmentation and CRM data upkeep, ensuring records are accurate and organised for effective marketing.

Project tracking and reporting:

Help monitor project progress, flagging any delays and supporting the team with performance reporting.

Central communication hub:

Act as a key point of contact between the studio, wider university departments, and external suppliers to ensure smooth, clear communication.

Administrative support:

Manage day-to-day admin tasks to keep both the studio and marketing teams running smoothly and efficiently.

Budget Support:

Support the team with raising purchase orders, matching invoices and recording spend.

Procurement:

Assist with the procurement process by sourcing goods and services, obtaining quotes, and ensuring purchases meet quality, budget, and company guidelines.

Key Skills and Attributes

Strong organisational skills

-- able to balance multiple projects, adapt to shifting priorities, and ensure deadlines are met.

Excellent communication skills

-- confident collaborating with designers, marketing colleagues, university staff, and external suppliers.

Attention to detail

-- ensures briefs, schedules, quotes, and data are accurate and well-managed.

Proactive problem solver

-- anticipates challenges and takes initiative to resolve them.

Resilience

- to enable them to work across multiple projects with different stakeholders.

Time Management

- ability to manage their own time effectively.

Team player

-- supports both creative and marketing teams to achieve shared goals.

Basic knowledge of creative and marketing processes

-- an understanding of design workflows, email marketing, and CRM systems is helpful but not essential.

Customer service and client management

- ability to deliver excellent customer service for internal and external stakeholders.

Positive attitude

: a positive attitude and a can-do approach. School/Service
External Relations
Salary
31,396 - 36,024
Vacancy Type Filter
Support
Is a DBS check required?
No
Is Health Surveillance required?
No
Career Pathway
PS- Administration
Terms of Contract
Indefinite
Contract Type
Full Time
Normal Place of work
Southampton Campus
Employer
Solent University
Closing Date
27/05/2025
Ref No
13140
Documents
Marketing and Studio Coordinator_Job_profile.docx
(Word, 79.95kb)
We're looking for a highly organised and proactive

Marketing and Studio Coordinator

to join our in-house

Marketing and Communications Team

. This key role supports both the creative studio and marketing functions, helping to ensure the smooth and efficient delivery of high-quality campaigns and communications that engage and convert prospective students. You'll be responsible for coordinating studio workflows, supporting email marketing activity, assisting with targeted communications, and managing a range of administrative tasks.

We are Confident. We are Progressive. We are Inclusive.

We Are Solent

.