Job Description

Basis

Full time

Job category/type

Business Support

Date posted

29/07/2025

Job reference

HJ0378

This vacancy is open to direct applications only, no approaches via recruitment agencies will be accepted at this time.

Background

An exciting opportunity has arisen for a Marketing assistant to join our Business Development & Marketing team at our headquarters in Cardiff, supporting the business client division. Our BD & Marketing team comprises 24 business development, marketing, and communications professionals.

The role

As a Marketing Assistant, you will undertake daily administrative tasks to ensure the functionality and coordination of the department's activities. Reporting to the Senior Events & Hospitality Manager and working closely with the wider team, you will develop and deliver essential support for all events and marketing requests.

You will oversee the integrity and quality of data stored in our customer relationship management system, InterAction. You will be responsible for improving the quality and depth of the data held in the firm's CRM (Customer Relationship Management) database for marketing and business development purposes.

Duties of this role will include:

Assisting the Senior Events & Hospitality Manager and Marketing Executives with running virtual, in-person events, corporate hospitality and internal events. This will include all stages of event preparation such as mailing lists, RSVP, set up of the event, merchandise, badges, packs and registration. Helping the Comms Team with getting video/photograph footage of events Arrange couriers for events and exhibitions. Booking corporate dinners, seminars and online webinars Managing merchandise and literature stock levels Manage the events inbox Tracking and collating all marketing credit card spend Process invoices and arrange BACS/TT forms.


Assist with the management of the CRM database by acting as a quality control check for client data updates. Process data changes and ensure system updates are complete, of a high standard and segmented. Handling data change management tickets - researching and processing these changes and following up with users as necessary. Using a variety of tools to maintain data and identify and deal with duplications. Running data quality searches and resolving data issues, as well as performing daily, weekly and monthly housekeeping tasks. Supporting the events process - setting activities ahead of events so that the lawyers know when their clients and other business contacts are attending our events. Supporting the firm's stated GDPR approach. Acting as a key point of contact for general CRM queries, including regular Outlook and InterAction administration tasks.

Skills & Qualifications

Exceptional attention to detail and tenacious attitude towards ensuring data accuracy. Strong written and verbal communication skills. Highly organised and methodical. IT skills, especially Microsoft Outlook, Word, Excel and PowerPoint. Highly professional, in presentation and manner, at all times.

Life at Hugh James

We never shy away from a challenge

We are a leading, full-service UK law firm. Since our beginning, we have been led by the things that matter. We care about fighting for the right outcomes. Solving the seemingly unsolvable. Protecting businesses, individuals and livelihoods. Supporting our people, our communities. Safeguarding our planet. Looking for a way forward? At Hugh James, challenges of all sizes are readily accepted.

The Hugh James difference

Our law firm has always been guided by the idea that self-belief is just as important as skillset. Our pursuit of righting wrongs and protecting what's important keeps us driving forwards. It's in our roots! We won't stop until we find the answers; the outcomes that are needed.

We are focused on the work we do, the business we run, and our culture. Our entrepreneurial spirit has taken us from humble beginnings to a strong presence across the UK with offices in Cardiff, London, Manchester, Southampton and Plymouth servicing clients from businesses, individuals and banks to public sector organisations, property companies, education establishments and utilities providers. Our collegiate culture, our forward-looking ethos, our values serve to make us bigger, better, bolder than ever before.

A positive force in the community

Our work with charities on a local and national level plays a huge part in our day to day lives. We work with a large range of charities, some of which we support through fundraising, donations, volunteering and others we partner with where our areas of work cross paths. Staff, clients everyone comes together through a shared passion to do good in the community and support those in need.

Some of our benefits on offer include:

Minimum of 25 days holiday plus bank holidays

Two Corporate Social Responsibility days

Birthday day off

Death in service equivalent to twice annual salary

Auto enrolment pension scheme

Employee Assistance Programme

Discounts for local businesses

Professional fees paid (subject to requirement for your role)

Employee recruitment incentive scheme

Hugh James is an equal opportunities and disability confident committed employer.

Thank you for taking the time to consider this opportunity. If you have questions, please contact Stephanie Williams.

We reserve the right to close our vacancies earlier than the given deadline if we receive sufficient applications for the role.