Job Description

About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you'll go further, faster. What are you waiting for?
Life at THG Beauty
We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.
By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.
THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader.
Cult Beauty
Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most loved beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site.
Why be a Marketing Communications Executive at THG Beauty?
As a marketing communications Executive you will be reporting into the Marketing Communications Manager, this role is focused on delivering engaging and commercial brand communications for Cult Beauty. You have a commercial mind and a creative eye and you ensure all comms, big and small, are always on-brand. You thrive in a fast-paced team, and can be flexible while working to meet the demands of the business. You excel when it comes to collaborating with different teams across the business including Buying & Merchandising, Creative, Copy, eCommerce, Retail Media and Social.
As a Marketing Communications Executive, you'll:

• Working closely with teams across the business, especially Buying, Merchandising, Retail Media and Trade to build our monthly on site marketing content calendar, ensuring it's aligned with our brand marketing campaigns, as well as giving space to all key commercial moments and launches.
• You own the briefing of on site communications and will need to be skilled in briefing creative assets, always keeping the customer in mind, the Cult Beauty brand and tone of voice when it comes to key messages.
• Build strong relationships with brand partners and support the execution of joint marketing activity.
• Working with the Senior Creative Operations Manager to manage the production of creative assets through the Copy & Creative teams, ensuring assets are delivered on time and on-brand.
• Gather and provide feedback on creative assets following the process guidelines. Communicating clearly and effectively to relevant stakeholders is essential to the role.
• Work with the eCommerce team to ensure our site content is optimised in terms of conversion, customer acquisition and engagement. You should champion implementing improvements and new ideas.
• Work with the Marketing Communications Manager to brief in and deliver content landing pages to align with marketing campaigns and commercial initiatives, keeping a focus on the customer journey.
• Work with the Creative and Social teams to build a monthly shoot calendar, ensuring the team has the assets they need to deliver the on site content calendar.
• Stay close to industry trends and customer insights to help inform campaign and BAU content planning.
• We're a very busy team and the pace of the business is quick so being able to work in a team environment where one day changes to the next is essential.

What skills and experience do I need for this role?

• Degree or equivalent qualification in Marketing or similar.
• 1-2 years of experience in the eCommerce retail space, in a marketing role or similar. Experience within the beauty / wellness industry is preferred.
• A keen interest in the beauty industry.
• Incredibly strong communication skills, both written and verbal.
• A keen eye for detail when it comes to written communications, including spelling & grammar, and confident writing in corporate email prose.
• Extremely well organised with strong planning skills. You are motivated by maintaining process within a fast-paced environment and proactively look for new ways to improve efficiencies in workflows.
• The ability to continually prioritise well when many tasks are being handled at once, with competing deadlines.

What's in it for me?
Career Development

• Access bespoke development programmes that have been designed and developed by our in-house L&D team.

• Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.

Enhanced Leave

• 25 days annual leave plus bank holidays.

• Don't want to work on your birthday? We don't either! Enjoy your day off on us!

• Enhanced maternity and paternity pay, depending on length of service.

• Up to 10 days compassionate leave.

• Buy back up to 3 days each year.

• Unlock 2 days volunteer leave after 12-months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in-house GP.

• Access our in-house CBT therapist.

• Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.

• State-of-the-art on-site gym.

• Access to our on-site physio.

Other Perks

• Save up to 12% on the cost of personal tech through our salary sacrifice scheme.

• Subsidised bus pass from Manchester City Centre to our ICON office.

• Up to 50% staff discount on THG brands.

• On-site staff shop.

• Access to on-site barber.

• Know someone who would be perfect for THG? Refer them and get up to 1000 when they pass their probation.

• Anniversary gifts when you hit 5 and 10 years of service.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

Skills Required