Job Description

The vacancy
Permanent, Full Time
The Marketing Co-ordinator plays a pivotal role in the successful launch and promotion of new home developments. This position is responsible for coordinating legal site setup, preparing marketing collateral, and executing campaigns that align with strategic objectives. The role requires close collaboration with internal teams, solicitors, contractors, and external stakeholders to ensure timely delivery and compliance with industry standards.
The postholder will support the Senior Marketing Co-ordinator and act as their deputy when required, contributing to the delivery of an exceptional customer experience across all touchpoints.
Key Responsibilities
Coordinate the launch of new home developments at least three months prior to handover, ensuring all legal and marketing materials are in place.
Support and coach Marketing Assistants in campaign planning and execution, fostering professional development and team effectiveness.
Monitor marketing performance, lead generation, and advertising effectiveness, providing regular feedback and reporting.
Ensure all marketing content is accurate, transparent, compliant with the Consumer Code, and aligned with brand standards.
Liaise with solicitors, contractors, and suppliers to ensure readiness for site launches.
Attend site meetings and contribute to the development of marketing strategies and collateral.
Identify and recommend innovative marketing approaches to enhance campaign performance and value for money.
Maintain strong working relationships with internal and external stakeholders to support operational effectiveness.
Ensure valid valuations are in place for new homes and Rent to Homebuy (RTHB) schemes, following correct procedures.
Promote the Bushmead and Domovo brands as synonymous with quality and customer service.
Maintain accurate CRM records to support real-time reporting and ensure GDPR compliance.
Contribute to marketing and sales reports to inform strategic planning.
Coordinate marketing campaigns for resales and RTHB properties.
Provide a responsive, customer-focused marketing service to maximise lead generation.
Demonstrate flexibility in supporting the wider Marketing and Sales team as needed.
Undertake additional duties in line with the role's responsibilities and evolving organisational needs.
Person Specification
Essential Skills & Attributes
Strong IT proficiency.
Excellent communication, negotiation, and influencing skills.
High level of organisation, attention to detail, and presentation ability.
Ability to manage multiple projects simultaneously.
Self-motivated and proactive with strong collaborative skills.
Experience in team coordination or supervision.
Knowledge of Shared Ownership and property specifications.
Ability to analyse marketing and sales data and produce insightful reports.
Positive attitude with a commitment to quality and continuous improvement.
Ability to work independently and as part of a team.
Flexible approach to working hours, including occasional evenings and weekends.
Full UK driving licence and access to a vehicle.
Desirable Experience
Experience in housing association environments.
Understanding of digital marketing and social media platforms.
Familiarity with customer segmentation and marketing analytics.
Knowledge of property conveyancing processes.
Experience in report writing and strategic contribution.
Recognised marketing qualification (e.g. CIM) or equivalent experience.
About us
bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.
We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership.
We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.
All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services.
We own or manage over 19,500 homes and over 500 staff.
Our vision and values
To build communities where people can live happily in a home they can afford.
Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together.
We are ambitious
We are better together
We show empathy
We take responsibility
Benefits
We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard.
That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day.
Money & Time

• Holiday entitlement of 28-33 days a year, plus public holidays
• Contributory pension scheme
• Competitive pay
• Life assurance cover

Health & Wellbeing

• Private healthcare
• Mental Health First Aid
• Counselling service
• Eye tests
• Discounted gym membership
• Cycle to Work scheme
• Free annual flu jabs
• Wellbeing activities and events
• Free fruit and refreshments

Recognition

• Long service award
• Annual staff recognition awards
• Discretionary reward scheme

Lifestyle

• Annual volunteering day
• Social events, clubs and activities
• Breakout areas
• Onsite cafe/restaurant at headquarters

Development

• Opportunities for professional training and qualifications
• Workshops and training sessions for new skills
• A fresh and modern eLearning platform

Skills Required