Job Description

Supporting the Senior Marketing Manager and Marketing Manager, Subscriber Engagement, you will be responsible for activity and communications targeting our existing subscriber base with the objective of driving habit and long-term retention.

You will be able to work both proactively and reactively to deliver multi-channel campaigns to improve retention through engagement across our subscriber base.

Key Responsibilities

Support with the delivery of the subscriber contact strategy, which aims to drive habit and long term retention. Support with defining and delivering multichannel marketing campaigns to drive subscriber engagement and meet core KPIs. Provide weekly reporting of ongoing and ad hoc campaigns, including commentary on performance and identifying opportunities and risks. Leverage the Editorial roadmap to bring plans to life and engage subscribers with our content. Support the wider Marketing team with reactive campaigns to drive engagement with breaking news content. Identify opportunities to optimise and improve existing customer journeys to drive performance, aligned to KPIs. Work with stakeholders from across the business to maximise opportunities and ensure effective execution of plans. Teams may include Editorial, Acquisition, Insight & Analytics, Legal, CRM, Tech, Product and Design. Identify and define 'test and learn' plans to ensure the continuous improvement of the engagement proposition.

Requirements:

Proven marketing experience within a fast-paced environment Strong written and verbal communication skills, with the confidence to present to a range of stakeholders Ability to build, nurture, and maintain relationships at all levels, both internally and externally Meticulous attention to detail, including strong proofreading ability Highly organised with strong planning and time management skills, able to meet tight deadlines under pressure Self-motivated, proactive, and able to work both independently and as part of a team Professional, resilient, and adaptable in a constantly evolving environment Genuine passion for working within the media industry and contributing to its growth

Benefits:

The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance.

Training and development

With support from your manager and colleagues, you'll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career.

Our commitment to inclusion

At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

We are proud to be a Level 3 Disability Confident Leader as part of the government's Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.

To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.