Though a short drive from Glasgow, Cameron House feels a million miles away from everyday life. Set in 400 acres of beautiful Scottish countryside, it's considered one of the country's finest 5-star luxury resorts. Why? Because it's home to a world-class spa with rooftop infinity pool, 18-hole championship golf course, five-star lodge and hotel accommodation, impressive restaurants, a marina, and a choice of exhilarating and relaxing outdoor activities.
The Role
Focusing on driving business growth in critical areas, this role plays an essential part in shaping and executing the annual marketing and public relations strategies to achieve key objectives and initiatives across the resort. From a marketing perspective, it ensures alignment and collaboration among departments to effectively deliver integrated campaigns and activities through email communications, digital marketing, public relations, events coordination, tactical partnerships, and advertising promotions. These efforts span online platforms, media relations, broadcast, and print, aimed at enhancing the resort's visibility and revenue performance.
As a key point of contact for the PR agency, the Marketing PR Specialist will foster strong relationships, contribute to strategic planning, and attend agency meetings. The role also drives the execution of the email marketing strategy, with a focus on segmentation, dynamic personalised content, and marketing automation, ensuring these tools are leveraged to maximise opportunities and strengthen customer engagement.
Specific tasks
Core responsibilities:
Supporting with the planning, coordination and development of resort-wide yearly plans and activities for Cameron House and Cameron Lodges
Collaborating with cross-functional teams to align marketing strategies and initiatives with overall business objectives
Developing and briefing campaigns or promotions into the business and external agencies or suppliers as required
Managing the day-to-day PR activity, including agency, media, influencer and resort relations, activity / event co-ordination and planning
Overseeing and arranging press itineraries and experiences for media visits as well as tours, attendance required as necessary to support the business
Assisting with the nurturing of partnerships, producing creative briefs from start to finish, ensuring content delivers strong engagement
Budget management activities including obtaining quotations
Utilising CRM tools to segment and target customer audiences for personalised campaigns to aid retention and ROI for all marketing activities
Ownership of the email channel and for developing campaigns to engage customers plus responsibility for the planning and execution of the email strategy from a tactical and automated perspective
Manage and co-ordinate photography and videography projects
To report, track activity and communicate results for all relevant campaigns and initiatives, compiling close documents where necessary
Identifying commercial initiatives and opportunities which will drive exposure and generate revenue
Actively participate in marketing, PR, commercial and operational meetings where required
Analysing and reporting on marketing data to influence marketing efforts and audience targeting
Managing website content and ensuring updates are made in a timely manner
Analysing KPI's to measure effectiveness of PR campaigns and provide actionable insights
To report, track activity and communicate results for all relevant campaigns and initiatives
Reviewing monthly PR reporting and recommending actions
Ensure brand consistency across all PR and marketing activity
Personal characteristics and competencies
The following range of characteristics and competencies are required.
Essential:
Relevant experience in a marketing and PR role
Creative and strategic thinking with a passion for storytelling, brand building, and a proven track record in executing successful marketing campaigns across various channels to drive brand awareness and engagement
GDPR compliance knowledge
Experience working with agency partners and website content management systems
Understanding of digital channels, including email, social media and paid advertising
Proficiency in CRM and email marketing platforms
Strong organisational and project management skills
Experience of managing large workloads and able to work effectively in a busy environment
Creative mindset with the ability to think strategically and analytically
Excellent project management skills with the ability to prioritise and meet deadlines
Experience of managing large workloads and able to work effectively in a busy environment
Ability to express ideas clearly and concisely; disseminate information about decisions, plans, and activities
Able to use initiative, prioritise and work under pressure of tight deadlines in a busy environment
Strong communication, interpersonal and organisational skills, able to establish good working relationships
Enthusiastic, self-motivated, and a real people-person driven with a desire to help
First-class oral, written and presentation skills, openly contributing ideas within a collaborative environment
Desirable:
A marketing-based qualification
Google Analytics certifications and tool knowledge
Benefits package
We offer a generous range of employee benefits and, given what we do and where we are, you'll have plenty of opportunity to make the most of our own five-star facilities. Here's what to expect:
Free meals when on duty, in our clan cafes
Pension scheme
Refer-a-friend scheme
Birthday lunches and long service awards involving recognition with high street shopping vouchers and overnight stays
Enhanced holidays, rising with long service
Free Leisure Club Membership, with friends and family discounts.
Employee care service, offering lifestyle and wellbeing support and counselling via a confidential helpline
On-site discounts on Cameron House and Cameron Lodges accommodation, 30% off food and beverages, golf membership, spa treatments, Celtic Warrior cruises, outdoor activities and retail products
Supplier and local business discounts - from cinema tickets, car hire and airport parking to mobile phones, leisure activities and high street retailers
Free parking
And while Cameron House itself offers a huge range of activities across 400 acres of Scottish countryside, there's also the wider Loch Lomond and Trossachs National Park on your doorstep - just waiting to be explored in your free time.
Join The Team
Join Cameron House and you're joining a five-star resort with a long history and an abundance of ambition. The original estate was home to the Smollett family for over 300 years, including the famous 18th Century novelist and poet, Tobias Smollett. Tobias travelled widely, yet the vision of his Scottish home was never lost, "I have seen Lake Garda, Albana, De Visco, Bolsetta and Geneva. Upon my honour, I prefer Loch Lomond to them all." Naturally, we agree with Tobias, wholeheartedly.
Since the estate was sold for development in 1986, Cameron House has grown both in reputation and size. Today, we're all about creating memorable experiences that exceed expectations every time. How do we do this? By providing our particular brand of five-star experience across everything we do - from our accommodation, award-winning spa, and championship golf to our choice of dining options and huge range of resort activities - all against the beautiful backdrop of the Loch Lomond and the Trossachs National Park.
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