Situated on the beautiful Isle of Arran on the West Coast of Scotland, Auchrannie is a unique resort with two 4-star hotels and over forty 5-star luxury self-catering lodges and retreats. In addition to our luxury accommodation, we deliver amazing dining experiences across our restaurants, as well as the chance for our guests to relax in our incredible leisure facilities and book a treatment in our ASPA, Scotland's first island destination spa.
About the role
We are looking for an experienced and passionate Massage Therapist to join our ASPA team.
The ASPA is Auchrannie's award-winning spa. We are proud to work with ishga a Scottish luxurious skincare brand, to deliver luxurious treatments and memorable experiences to our guests.
Reporting to the Senior Therapist/Spa Manager you will deliver all aspects of massage from deep tissue to hot stones to Indian head. Performing all massage and body treatments to the highest standard and carry out a personalised recommendation post treatment. Guests will receive five-star service from spa arrival to spa departure.
In this role you will
reassure guests that they are in safe hands and deliver five-star service from their arrival at the ASPA to their departure.
perform all treatments to the highest standard, following brand-specific routines and requirements.
actively maintain a good knowledge of spa services and products and take part in ongoing training activities within the ASPA
upsell treatments and retail products to increase sales
responsible for completing any other tasks and duties that may be deemed necessary as requested by the Senior Therapist and ASPA Manager.
To be a good fit for this role you will
have completed an HND/ NVQ level 3 in Massage Therapy (or equivalent qualification)
be confident to perform all aspects of massage and body treatments
have previous experience working in a Spa environment
demontrate a friendly and polite demeanour with good interpersonal skills.
have the ability to work well as a member of the team or on your own.
demonstrate experience in sales will be considered an asset.
We offer our therapists comprehensive in-house training throughout their careers including the opportunity to complete certified ishga training in-house.
Your standard working week will be 5 days from 7. Standard working hours 8:45-6:10pm daily, average 42.5 hours per week, includes weekend working.
Why choose Auchrannie?
Working at Auchrannie offers you a truly unique employee experience. You are more than just part of the team; you are part of our Auchrannie family. As an Employee-Owned Resort, we work collectively to achieve our business objectives and deliver memorable guest experiences, which in turn delivers a financially and personally rewarding career.
We offer a wide range of exclusive team member benefits including: -
Full Leisure Membership with unlimited access to our swimming pools, thermal suites, well equipped gym and multi-purpose gameshall
Free bike hire
Exclusive resort discounts
Share of resort tips (paid monthly)
Employee wellbeing and assistance programme
Team and social activities.
Long service benefits
Referral scheme
Training and development opportunities
* Modern live-in accommodation available
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