Job Description

McDonald's Newtownards in collaboration with Stepping Stones NI, are pleased to advertise for the role of Crew Member.

Stepping Stones NI is a government funded organisation that will support you from the application stage to interview and beyond.

Over 18s (Shift Work) Early Mornings and Evenings, Under 18s may be considered

Full Time Roles Available

Full job description:

McDonald's are one of the most recognised brands in the world, and the backbone of their brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. They live by their values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

As a Customer Care Assistant, think of yourself as the face of their restaurant. In a nutshell, you'll deal with customers and make sure everything runs as it should in the customer areas. Activities include making children feel welcome, handing out balloons, organising special events, looking after customers' specific needs, keeping high standards of cleanliness in the dining area and toilets and helping to create a warm and welcoming atmosphere. It's your responsibility to establish and maintain positive communication with customers at all times and to keep the manager informed about customer satisfaction.

Quite simply, you'll be working in their fast moving, high energy environment and they're looking for a genuine smile plus an ability to connect with customers and make them feel valued.

Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you'll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.

Benefits package includes:

Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more...

Rate of Pay:

8.50 - 12.26

Training with Stepping Stones NI:

8th, 9th and 13th October 2025,

We look forward to hearing from you!

Job Type: Full-time

Pay: 8.50-12.26 per hour

Benefits:

Employee discount
Application question(s):

Are you currently in employment? Are you available to attend training on the 8th, 9th and 13th October 2025?
Work Location: In person