Job Description

LOCATION

------------


Unit 7 Radius Park, Faggs Rd , Feltham Feltham, United Kingdom
###

CAREER AREA

General Management
###

JOB TYPE

Full time

JOB ID

----------


#R60433

About Brink's:

Established in 1859, The Brink's Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 52 countries serves customers in more than 100 countries.


We believe that our team should be reflective of the customers we serve every day around the world. We believe in building partnerships that secure commerce and doing that requires fostering an inclusive culture that values people with diverse backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.


Brink's is the global leader in security, logistics and cash and valuables management, trusted by banks, financial institutions and businesses in both public and private sectors. We deliver the currency of the world to businesses in our communities. We do it because we're needed. We do it because we're trusted and valued. We do it because it makes us proud. Brink's Proud.


Brink's Global Services is a division of Brink's Inc., the world's premier provider of secure logistics and security solutions across 5 continents. BGS specializes in secure transportation, storage and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries. It is the global leader in this industry.

Role title: Managing Director, UK, Brink's Global Services (BGS),

Reporting Line: VP Brink's Global Services, Europe

Brink's Global Services is now seeking a new commercially minded, dynamic, strategic business and people leader to build out the next iteration for the UK business. The Managing Director at Brink's Company in the UK holds comprehensive responsibility for the company's financial performance, focusing on enhancing productivity and efficiency given its significant capital investment and narrow profit margins. The MD is charged with optimizing shareholder returns by overseeing profitable growth and ensuring the secure operation of the Company. This role demands a seasoned professional with a strong background in process redesign, system upgrades, and effective people management. The MD will spearhead the transformation and oversight of all facets of the company's operations, emphasizing customer satisfaction and fostering positive employee relationships.

Principal Accountabilities:

Develop strategies, policies and operational/commercial/marketing plans based on current and future market conditions and trends. Communicate a compelling vision, which creates a focus and shared sense of purpose and values for all employees. Own full P&L driving high performance, seeking out unnecessary spending, driving resolution on underperforming areas, and maximizing opportunities for revenue growth. Maximize economic value added through continued growth in profitable sales within a competitive price structure and through effective cost controls. Create an environment that encourages excellence and creativity, develops efficient and effective work processes and ensures the delivery of quality service. Gain in-depth knowledge of customers and their perspective through internal knowledge collection and customer facing methodologies to strategically focus on optimizing all aspects of the Brinks commercial activities, to drive profitable growth. Actively manage key accounts to develop and maintain client relationships by working directly with customers to ensure all requirements of their business are understood and accurately reflected in the delivery of service at the local. Ensure adequate human, financial, technical, and other resources are made available to meet business needs. Develop and maintain senior level relationships with key customers, relevant third parties and opinion leaders. Ensure fiscal and legal compliance with applicable laws and statutes. Oversee the compliance with health & safety objectives. Develop and execute best practices and technology to create more effective work processes, manage costs and ensure the consistent delivery of high-quality service as the business continues to grow. Participate in frequent branch visits and audits to remain connected with operations and to ensure compliance with standard operating procedures. Ensure that all employees understand and commit to the mission and business strategies set for the Company. Be actively involved with developing, engineering and promoting end-to-end risk solutions. Assess the competence and performance levels of key management employees and ensure that necessary succession is in place for critical positions and that development plans are in place for all key employees. Ensure secure, safe, efficient and customer-oriented handling of the operations according to the Brink's standards, processes and procedures as outlined in the Business and Procedures Manual. Coordinate service issues with Affiliates, Airlines, Handling Agents and Subcontractors. Ensure that the company and its employees are compliant with local and international laws and regulations Lead and mentor management to function as a cohesive and highly focused team.

Key Relationships:

Direct Reports - 10 Team size - c. 140 3-4 business lines, key LOBs Managers State departments and representatives Global cross functional teams Key customers in all business segments

At Brink's, everything we do is guided by our culture and core values. These core values govern their actions every day, and reflect what is truly important to them as an organization.


At Brink's, the goal is to provide a safe, professional and diverse work environment for their customers and employees. How we work together:

We drive customer success We strive for excellence We protect We work together We do what's right

By continuously pursuing improvement, they deliver consistent levels of quality through innovative technology, value-added solutions and streamlined operations.


Lead by example and champion the values and behaviours of the organization to promote a positive high performing culture.

Knowledge & Experience:

Minimum of 12-15 years' experience in Senior/Executive Level Management. Extensive leadership background in the services sector, ideally with a multinational company in Freight Forwarding/Security Services/Cash Management and Experience in Luxury industry is a bonus Proven track record in turnaround assignments, particularly in operational transformation, with a background in fostering a "lean culture" and navigating challenging environments. Expertise in operations, products, services, policies, and procedures akin to those of Brink's, with a deep understanding of customer types and serviced sectors. Possession of a primary degree and pertinent professional certifications. Exceptional verbal, written, and interpersonal communication skills in English and the local language. Robust analytical capabilities paired with strong problem-solving skills and meticulous attention to detail.

Key competencies

Proven business leadership together with team building / decision-making skills with a robust track-record of delivery. The ability to set out and articulate a clear business vision with the experience to engage, influence and mobilise people to realise their goals. Capable of managing in an ambiguous environment where decisions need to be made with limited data. Confidence to make commercially sound decisions and a strong commercial acumen and focus on delivering excellent results. Drive & determination and openness to relationship building and managing change at all levels of the organisation. The capability to maximise efficiency across the entire country and to establish a profitable base for the Company and lay the groundwork for sustainable growth in the future. A track record of identifying, coaching and mentoring sales teams to achieve stretching business results. A strong commitment to training and development. The ability to lead and manage a change agenda: - determined, resilient, pragmatic and patient. Great tenacity, exceptional leadership skills and exemplary planning, controlling and organizational skills focused on strategy and its implementation. The ambition and the capability of developing further in the future. Ability and willingness to travel both locally in Uk and overseas as required

Business Success Factors

Builds Organisation Capability - develops people to meet both their career and organisation goals. Builds the correct organizational structure and identifies top talent to meet strategic goals. Compelling & Open Communicator - Clearly and succinctly conveys information and ideas to individuals and groups: communication in a focused and compelling way that captures and holds others' attention Collaborates - Building partnerships and working collaboratively with others to meet shared objectives; brings people together to leverage their diverse skills talents and knowledge. Delivers Results- translates strategic priorities into operational reality; aligning communication accountabilities; resource capabilities, internal processes and ongoing measurement systems to ensure that strategic priorities yield measurable sustainable results. Demonstrates Mastery - has mastered the skills and knowledge required for the role. Encourages Excellence - motivates others to achieve excellence. * Leads Change - drives organizational and cultural changes needed to achieve strategic objectives; adopting new approaches to improve results by transforming organizational culture, systems and /or product/services; helping others overcome resistance to change.