. This role is ideal for someone who enjoys managing multiple tasks, working with cross-functional teams, and delivering high-quality results for clients
In this role, you will:
Project Coordination & Delivery:
Coordinate end-to-end delivery of infrastructure and implementation projects
Stakeholder Management:
Act as the go-to contact for project teams, engineers, and customers and proactively manage and resolve project escalations or complaints with senior stakeholders
Scope & Change Control:
Track budgets, timelines, resources, and risks, and support monthly billing and reporting
Quality Assurance & Risk Management:
Maintain accurate project documentation, risk log and ensure SLA compliance
Process Improvement & Bid Support:
Work with stakeholders to resolve issues, assist in new bids and and continuous process improvement, and drive successful outcomes
We're looking for someone with:
3+ years of experience managing IT infrastructure or implementation projects
Strong communication and multitasking skills
Proficient level with MS Project, Excel, O365 suite, cost tracking and other project tracking tools
Understanding of project lifecycles, SLAs, and change control
Knowledge of ITIL, service delivery frameworks, or project methodologies (e.g. PRINCE2) is advantageous
Experience of working with offshore/best shore/remote teams/resources.
Experienced in delivering presentations and customer-facing Service/Project coordination.
Work Details:
Schedule:
Monday to Friday,
9am to 5pm
standard business hours.
Location:
Hybrid, 3 days at the office in Reading, UK, 2 days at home
Why join ESP?
Deliver real impact in a supportive, professional environment
Work with top-tier clients on exciting projects
Access to training, development, and progression opportunities
Competitive salary, flexible working, and great benefits
Ready to take your next step?
Apply now and let's build something great together.
ESP Global Services is an Equal Opportunity employer
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