Job Description

:

We are seeking a proactive and detail-oriented Media Administrator to join our team at Secured Housing Ltd. This key role involves a blend of administrative, media, and communication responsibilities to support our housing operations and outreach efforts.

Main Responsibilities:

Answering Calls:

Manage incoming calls, providing a professional and friendly point of contact for tenants, referral agencies, and other stakeholders.

Housing Tenants:

Assist in the housing process, ensuring that tenants are placed in suitable supported accommodation and maintain positive, productive relationships with residents.

Record Keeping:

Maintain accurate and up-to-date records for each tenant, ensuring compliance with tenancy agreements and relevant regulations.

Referral Outreach:

Proactively email potential organisations, care agencies, and referral sources to establish partnerships for new tenant referrals for our supported accommodation services.

Social Media Management:

Create, upload, and manage engaging content across our social media platforms to promote our services, raise awareness of available accommodation, and advertise new housing opportunities.

Advertising Content:

Develop eye-catching and informative advertisements to attract potential tenants and referrers, enhancing visibility of our services.

Reporting:

Provide weekly reports to the line manager, highlighting the progress made, new leads generated, and successful referrals received. Ensure all actions are backed by evidence and documented for tracking purposes.

Required Skills and Experience:

Strong communication and interpersonal skills, both written and verbal. Experience in social media management and content creation. Organisational skills with a keen attention to detail. Ability to work effectively with tenants, agencies, and internal teams. Proficiency in Microsoft Office and general computer software. Previous experience in housing or support services is desirable but not essential.
This is an exciting opportunity for an individual looking to contribute to a growing and impactful housing organisation. If you're passionate about helping vulnerable adults and have a flair for administration and media, we'd love to hear from you.

Job Type: Full-time

Pay: From 23,036.00 per year

Education:

A-Level or equivalent (required)
Work Location: In person