Job Description

Job Overview:

We are seeking a highly organised, tech-savvy, and adaptable individual to join our dynamic start-up team as an

Office Secretary & Social Media Administrator

. This multi-functional role combines administrative excellence with creative content creation, social media management, basic accounting, and sales support. You'll also utilise AI tools like ChatGPT to enhance productivity and may occasionally assist with warehouse operations. The ideal candidate is proactive, creative, detail-oriented, and confident in communicating with customers and supporting sales efforts.

Key Responsibilities:

Office & Admin Duties

Manage daily office operations, calendars, schedules, and internal communications. Provide general administrative support including document preparation, filing, and reporting. Assist with managing supplier and client communication and follow-ups. Ensure a smooth flow of information within the team and help coordinate daily tasks.

Social Media & Content Creation

Plan, design, and schedule social media content using Canva, Photoshop, or similar tools. Manage and grow social media presence across platforms (Instagram, Facebook, TikTok, etc.). Respond to messages, comments, and inquiries in a timely and professional manner. Use AI tools like ChatGPT for drafting posts, content ideas, captions, and performance reports. Monitor analytics and suggest improvements for content strategy and campaign results.

Accounting & Reporting

Handle day-to-day financial tasks: invoicing, expense tracking, and reconciliation. Maintain records using QuickBooks or similar accounting software. Support end-of-month reporting and assist in organising financial documents.

Sales Support

Assist in basic sales operations such as responding to customer enquiries, preparing quotes, and updating sales trackers. Follow up with potential leads and help convert them into customers. Coordinate with the marketing team to align promotional activities with sales goals. Support eCommerce or platform listings and assist with customer satisfaction tasks.

Warehouse Support

Help organise inventory and assist in order packing when needed. Support stock level checks and help prepare items for dispatch.

Required Skills & Attributes:

Organisation & Multitasking:

Ability to manage multiple responsibilities in a fast-paced environment.

Creative Tools:

Proficiency with Canva, Photoshop, or other content creation platforms.

Tech-Friendly:

Comfortable using AI tools like ChatGPT and eager to explore new technologies.

Accounting Basics:

Experience with bookkeeping and tools like QuickBooks (or similar).

Sales Communication:

Confident in written and verbal communication to support customer interaction and sales follow-ups.

Social Media Management:

Familiarity with platforms, trends, and basic performance metrics.

Adaptability:

Willingness to assist with both desk-based and hands-on tasks.

Problem-Solving:

Creative, resourceful, and proactive in tackling tasks and finding solutions.

Why Join Us?

If you're seeking a varied, challenging, and rewarding role in a fast-growing start-up where your ideas, skills, and efforts truly make an impact --

we'd love to hear from you

. Apply now and become a key part of our energetic and innovative team.

Job Types: Full-time, Permanent, Temp to perm
Contract length: 12 months

Pay: 22,900.00-24,143.00 per year

Benefits:

On-site parking Store discount
Schedule:

Day shift Monday to Friday Overtime Weekend availability
Application question(s):

What is your current UK immigration status ?
Education:

GCSE or equivalent (preferred)
Experience:

Sales or Customer Service: 1 year (preferred)
Language:

English (preferred)
Licence/Certification:

Driving Licence (preferred)
Work authorisation:

United Kingdom (preferred)
Work Location: In person