Job Description

Job Title: Medical PA

Location: Fairfield House, Fairfield General Hospital BL9 7TD

Hours: Part Time (Temporary)

What you'll be responsible for:

Prioritising and distributing incoming mail, both electronic and paper form, using judgement and experience to decide which documents are to be passed directly to other areas for action and information

Providing a complete PA service including word processing using audio and digital transcription systems and general office management and administrative duties at the request of the consultants and their medical teams

Preparing agendas and take minutes for specified meetings as appropriate

Ensuring timely responses to Medico-legal reports/Insurance reports

Following service and departmental Standard Operating Procedures and assist in the implementation of new working practices to enhance service development for improved patient care

Typing and distributing medical staff rotas, liaising with absence managers regarding medical staff annual/study and sick leave arrangements where applicable

Ensuring results of investigations are actioned in accordance with the NPSA 16 guidelines and Investigations Tracking System. Results should be brought to the attention of the medical staff to be signed using own judgement and experience to highlight any that may require urgent action.

Ensuring outpatient referral letters, whether internal or external, are triaged by the consultant and forwarded to the relevant department (Booking and Scheduling), including the use of CD View and the Choose and Book System where appropriate

Taking urgent action on complaints, being proactive in order to minimise the risk of them becoming more formal, seeking advice where necessary

Exercising judgement when dealing with patient enquiries, analysing and resolving problems at source

You'll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You'll have the following skills/experience:

Knowledge of medical terminology

Experience of medical audio typing

Good command and understanding of English, punctuation and grammar

Knowledge of Information Governance with regard to maintaining confidentiality of person identifiable information

Advanced Keyboard Skills

Previous NHS experience

As a member of NHS Professionals, you have fantastic benefits:

Competitive pay rates- work this week, get paid next week

Essential support when you need it- 24/7 365 days

- call us anytime

Multi locational

- work across neighbouring Trusts

Manage your shifts and timesheets on the go

- access your "My Bank" shift portal anywhere, anytime online or through your smartphone

Varied working options to suit your lifestyle

- access to the Bank gives you options of ad hoc shifts or longer-term placements

Training and development opportunities

- Keep up with the essentials and more

Build holiday allowance for every shift you work

- your work life balance is important to us

Stakeholder pension scheme available

- a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

Apply Today

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

Disclaimer

Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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Job Types: Part-time, Temporary

Pay: 13.57 per hour

Work Location: In person

Reference ID: 83089/83090