Job Description

Part-Time Clinic Receptionist and Administrator - The Foot and Ankle Clinic, Darlington

Receptionist | Medical Receptionist | Administrator| Customer Service | Front Desk | Private Healthcare

Job Type:

Part-Time

Schedule:

2 days a week ( I6.75 hours in total: Fridays 8:30 AM - 5:30 PM, Saturdays 8:45 AM - 5:30PM

Location:

Morton park, Darlington

About Us

The Foot and Ankle Clinic is a busy, well-established

private podiatry clinic

in Darlington, providing specialist

foot and ankle care

. We are committed to delivering excellent

patient care

in a friendly, supportive environment. To learn more about us please visit our website www.thefootandankle.clinic

About the Role

We are looking for a

Part-Time Clinic Receptionist

to join our team. This is a key

front desk

and

customer service

role in a busy, fast-paced

private healthcare

setting.

No receptionist or healthcare experience is necessary - full training will be provided.

We are looking for someone with the right personality, enthusiasm, and ability to stay calm and organised when things get busy.

You must also be:

Friendly and approachable Happy juggling multiple tasks at once Comfortable working in a fast-paced, busy environment Flexible and able to cover extra shifts (Monday to Thursday for the annual leave and very rare sickness of the receptionist working Monday to Thursday).

Key Responsibilities

Providing excellent

customer service

to all patients, in person and over the phone, making sure they feel welcome at the clinic. Managing

reception

duties including handling

patient enquiries

by phone and email, answering their queries in a friendly and professional manner. Booking, amending, and managing

clinic appointments

using our computer system. Taking and processing

patient payments

. Supporting the smooth day-to-day running of the

clinic

. Sterilising clinic equipment (training provided). General

administrative tasks

to support the clinical team and keep the clinic running efficiently, such as ordering stock, paying invoices etc

What We're Looking For

No experience required.

We can teach you the receptionist and admin tasks, but we're looking for the right person who enjoys helping people and thrives in a busy environment. You must be able to juggle multiple tasks at once. Strong

communication skills

. Friendly, positive attitude. Highly organised and able to juggle multiple tasks at once. Comfortable working in a

customer-facing, front desk

role. Flexible and reliable, with the ability to cover extra shifts as needed e.g. holiday cover.

Benefits

Friendly, supportive working environment. Free parking

How to Apply

If you're an enthusiastic, organised person who enjoys providing excellent

customer service

and can thrive in a busy, people-focused

front desk

environment, we would love to hear from you.

Please apply with your CV and a short cover letter explaining why you would be a great fit for our

private podiatry clinic.

Please send to recruitment@thefootandankle.clinic

Job Type: Part-time

Pay: 14.00 per hour

Work Location: In person