Job Description

Overview

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, ensuring a welcoming and efficient environment. This role requires excellent organisational skills and a strong ability to manage administrative tasks in a busy medical setting.

Candidates must have the ability to maintain strict confidentiality at all times. This is a permanent position following the successful completion of a probationary period. Hours of Work: 26 hours per week to be carried out as follows: Monday and Wednesday 8.00 a.m. to 12.00 p.m. and 2.30 p.m. to 7.00 p.m. plus Tuesday, Thursday and Friday mornings 8.00 a.m. to 11.00 a.m.

Responsibilities

Duties include: booking appointments, receiving and directing patients to appropriate area, receiving and recording requests for home visits, assisting in the registration of new and temporary patients, dealing with queries via telephone and face to face, handing out repeat prescriptions and any other duties within the scope of the role.

The successful candidate should be flexible and able to provide additional hours to cover for absence of colleagues.

Covering letter and C.V. in application.

Candidates must be:

Educated to GCSE standard, literate, able to provide good references from previous employer, computer literate, have customer service experience and have a good telephone manner.

Disclosure and Barring Service Check

: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Benefits

Full training will be provided. Enrolment in the NHS pension scheme.

Experience

Previous customer service experience is essential. Administrative experience is desirable, showcasing your ability to manage multiple tasks efficiently. Strong communication skills, both verbal and written, are necessary for effective patient interaction. Proficiency in using computer systems is essential A compassionate approach towards patients is crucial for creating a supportive atmosphere within the practice. If you are passionate about providing excellent patient care and possess the required skills, we encourage you to apply for this rewarding position as a Medical Receptionist.
Job Type: Part-time

Pay: 12.21 per hour

Expected hours: 26 per week

Benefits:

Company pension
Work Location: In person