Job Description

Warlingham Green Medical Practice

is currently recruiting a receptionist, for 27 hours per week (Monday 8am to 6:30pm, Wednesday 2-8pm and Friday 8am to 6:30pm). The surgery core hours are 8am - 6.30pm Monday to Friday with early opening on Monday, Wednesday and Friday and late opening until 8pm on Tuesday and Wednesday.

We also have a receptionist vacancy at our Chaldon Road Surgery for 31 hour per week (Tuesday 8am to 6:30pm, Wednesday 1:30pm to 6:30pm, Thursday 8am to 6:30pm and Friday 1:30pm to 6:30pm).

We are a friendly and busy GP Surgery based over 3 sites, committed to delivering excellent patient care in a welcoming environment and are looking for someone to join our existing team of friendly and hard working receptionists.

We are looking for someone, preferably with experience, although not essential, who can join our team. You will be the first point of contact for our patients and visitors and must provide excellent customer service in person and over the phone. You will need to be calm under pressure and capable of handling stressful situations.

Full training will be given.

If you are interested, please forward your CV.

Please ensure it is clear whether you are applying for the Warlingham Green or Chaldon Road position

Main duties of the job

You will be responsible for general administration and reception duties within our established processes, policies and procedures, providing a high standard of care and dealing efficiently and courteously with our patients. We aim to give all patients a positive experience.

Duties include dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments, contacting patients to provide information from the clinical team and assisting them to access our services.

There will some general administration duties which include registration of new patients, checking accuracy of details, processing incoming post, scanning, issuing prescriptions, and other administrative duties etc.

Overview of your organisation

Warlingham Green Medical Practice is part of a Partnership, which consists of 4 sites across Croydon (Selsdon Park Medical Practice) and East Surrey (Warlingham Green, Chaldon Surgery & Whyteleafe Surgery). Our East Surrey practices share a patient list and work closely together. We are a supportive and friendly team and seek to be pro-active and motivated, with a positive attitude towards our work.

We want our team to feel supported and listened to. We have an open door policy and ensure staff feel they are in a safe environment to talk when needed.

Job Types: Part-time, Permanent

Pay: From 12.21 per hour

Expected hours: 27 per week

Benefits:

On-site parking
Experience:

Medical Receptionist: 1 year (preferred)
Work Location: In person