Job Description

Job Summary

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation within the medical practice, contributing to a positive patient experience.

Duties

Greet patients warmly and assist them with check-in procedures. Manage appointment scheduling, including booking, rescheduling, and confirming appointments. Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations. Answer phone calls promptly, addressing inquiries and directing calls to appropriate staff members. Process patient information and insurance details accurately. Maintain a clean and organised reception area, ensuring all materials are stocked and accessible. Collaborate with healthcare professionals to facilitate efficient patient care.

Skills

Previous office experience is essential, preferably within a medical or healthcare setting. Strong administrative experience with excellent organisational skills. Proficient in using office equipment and software applications relevant to the role. Exceptional communication skills, both verbal and written, with a friendly demeanour. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. A compassionate approach towards patients, demonstrating empathy and professionalism at all times. This position offers an opportunity to contribute positively to patient care while developing your skills in a supportive environment. If you are passionate about providing excellent service in the healthcare sector, we encourage you to apply for this rewarding role as a Medical Receptionist.
Job Type: Part-time

Pay: From 12.21 per hour

Expected hours: 25 per week

Benefits:

Company pension Employee discount Store discount
Work authorisation:

United Kingdom (required)
Location:

Clapham SW4 (preferred)
Work Location: In person