Job Description

Job Overview

We are seeking a dedicated and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong organisational skills and the ability to maintain a welcoming environment for all patients.

Duties

Greet patients and visitors warmly, ensuring a positive first impression. Manage incoming calls, scheduling appointments, and responding to inquiries in a timely manner. Maintain patient records accurately and confidentially in compliance with data protection regulations. Process patient registrations and verify insurance information as needed. Coordinate with medical staff to ensure smooth patient flow throughout the practice. Handle billing inquiries and assist with payment processing. Ensure the reception area is tidy and well-organised at all times. Assist with administrative tasks such as filing and data entry as required.

Experience

Previous office experience is essential, preferably in a healthcare setting. Administrative experience is highly desirable, demonstrating proficiency in managing multiple tasks efficiently. Familiarity with medical terminology and electronic health record systems would be an advantage. Excellent communication skills, both verbal and written, are crucial for effective interaction with patients and staff. A strong attention to detail and the ability to work under pressure are necessary for success in this role. We welcome applications from individuals who are passionate about providing excellent patient care and support within a dynamic medical environment.
Job Types: Full-time, Permanent

Pay: From 23,000.00 per year

Benefits:

Company pension Free flu jabs On-site parking
Work Location: In person