Job Description

Job Overview

We are seeking a dedicated, hard working and professional Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring a smooth operation within the practice and maintaining a welcoming environment for all patients. The successful candidate must be able to work in an every changing, fast pace reception area, so must have the ability to work under pressure. The flexibility to cover sick leave or holiday leave on occasion is essential.

Duties

Treat patients with dignity and respect at all times. Manage appointment scheduling, including booking, rescheduling, and confirming patient appointments. Deal with patients enquiries effectively, both face to face and on the phone Maintain accurate patient records and ensure confidentiality is upheld at all times. Complete various admin tasks to a high standard and in a timely fashion Communicate clearly with all staff and colleagues, both internal and external

Skills

Previous office experience is essential, preferably within a healthcare setting. Strong administrative experience with proficiency in using office software and equipment. Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Exceptional organisational skills with attention to detail to manage multiple tasks efficiently. Ability to work well under pressure in a fast-paced environment while maintaining professionalism. A compassionate attitude towards patients, demonstrating empathy and understanding at all times. If you are passionate about providing excellent patient care and possess the necessary skills to thrive in a dynamic medical environment, we encourage you to apply for this rewarding position as a Medical Receptionist.
Job Types: Part-time, Fixed term contract
Contract length: 12 months

Pay: From 14.52 per hour

Expected hours: 24.7 per week

Benefits:

Company pension On-site parking
Experience:

administrative or reception: 1 year (required)
Work Location: In person