Job Description

Job Overview

We are seeking an experienced and dedicated Lead Medical Receptionist to join our healthcare team. The successful candidate will carry out front-desk and administrative responsibilities, as well as providing leadership support to the reception team and ensuring the smooth daily operation of high-quality patient care.

Duties include:

General reception duties, including receiving and directing patients, making appointments, dealing with enquiries and administrative tasks. Supporting the Reception team to develop the most efficient processes and procedures. Acting as the communication link between the management team and staff. Managing staff front desk rota cover for holidays and sickness. Training new staff. Uphold confidentiality and adhere to data protection regulations at all times

Requirements

Exceptional communication skills, both written and verbal Previous experience, in a medical reception or administrative role and knowledge of EMISweb desirable, (knowledge of other practice management systems may be an advantage) Previous team leadership experience Strong administrative skills with excellent organisational abilities Professionalism with a compassionate approach towards patients Knowledge of healthcare regulations and data protection standards is advantageous
This position offers an engaging work environment where professionalism and patient care are paramount.

Job Type: Part-time

Pay: 13.27-13.77 per hour

Expected hours: 17 per week

Work Location: In person