Job Description

Job Summary

We are seeking a dedicated and detail-oriented Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing the front/back desk operations, ensuring a welcoming environment for patients, and providing essential administrative support. This role requires proficiency in medical terminology, strong organisational skills, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities

Greet patients and visitors in a friendly and professional manner. Manage patient scheduling, including appointments, cancellations, and rescheduling. Handle phone enquiries using multi-line phone systems while maintaining excellent phone etiquette. Maintain accurate medical records and ensure compliance with GDPR regulations. Provide clerical support including filing, and managing correspondence. Collaborate with healthcare providers to ensure efficient patient flow and quality service.

Experience

Candidates should possess the following skills and qualifications:

Previous experience as a Medical Receptionist or in a similar medical office role is preferred. Familiarity with EmisWeb system. Strong computer skills including proficiency in Microsoft Office applications. Excellent customer service skills with the ability to handle sensitive information discreetly. Experience in GP Practice settings is advantageous. Join our team and contribute to providing exceptional patient care through your administrative expertise!
Job Type: Full-time

Pay: 23,492.00 per year

Benefits:

Company pension
Application question(s):

Have you got 1 year experience in General Practice?
Work Location: In person

Application deadline: 17/10/2025
Reference ID: Medical Receptionist