Job Description

Overview

We are seeking a dedicated and professional Medical Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks. This role is crucial in ensuring the smooth operation of our medical practice and enhancing patient experience.

Duties

Greet patients warmly and assist them with check-in and check-out procedures. Manage appointment scheduling, confirmations, and cancellations efficiently. Handle patient inquiries both in person and over the phone, providing accurate information regarding services and procedures. Maintain patient records, ensuring all information is up to date and compliant with confidentiality regulations. Process invoices and take payments, obtain insurance details and verify patient eligibility for services. Collaborate with medical staff to ensure seamless communication regarding patient care. Perform general office duties such as filing, data entry, and managing correspondence.

Skills

Previous office experience is essential, preferably in a private healthcare setting. Strong administrative experience with excellent organisational skills. Proficient in using computer systems and medical software for scheduling and record management. Exceptional communication skills, both verbal and written, with a friendly disposition. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. A compassionate approach towards patients, demonstrating empathy and understanding at all times. Join our team as a Medical Receptionist where you will play an integral role in delivering outstanding patient care while supporting our healthcare professionals in a dynamic environment. Excellent team player and ability to communicate effectively.
Job Types: Full-time, Part-time, Permanent

Pay: 25,000.00-30,000.00 per year

Expected hours: No more than 37.5 per week

Benefits:

Company pension Private medical insurance
Ability to commute/relocate:

London W1G: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have private medical practice experience?
Education:

Diploma of Higher Education (required)
Work authorisation:

United Kingdom (required)
Work Location: In person