Job Description

: Medical Receptionist

Salary: Competitive, dependent on experience

Hours: 24-37 hours per week (flexible)

Contract Type: Permanent Contract (six months probation)

PLEASE NOTE THAT HOURS ARE NEGOTIABLE AND CAN BE DISCUSSED AT INTERVIEW.

About Us

We are a busy, friendly Gp Practice serving approximately 7200 patients in the Newry area. Our team is dedicated to providing high quality patient care in a supportive and professional environment. We are now seeking an enthusiastic and organised Medical Receptionist to join our front of house team.

The Role

As a key member of our reception team, you will be the first point of contact for patients, both in person and over the phone. You will play a vital role in ensuring the smooth day to day running of the practice by managing appointments, maintaining accurate records and supporting the clinical team.

Key Responsibilities

Complete opening and closing procedures in accordance with duty rota Greet and assist patients in a courteous, efficient and confidential manner Handle incoming calls and patient enquiries professionally and signposting patients to correct services Manage appointment bookings and repeat prescription requests Update and maintain patient records on our Emis Clinical system Assist with administrative tasks such as filing, coding and scanning documents Process patient correspondence, referrals and test results as required Work collaboratively with GPs, nurses, MDT staff and administrative staff to support the practice operations. There may be a requirement to carry out other tasks; this will be dependent on workload and staffing levels

About You

We are looking for someone who is friendly, reliable and comfortable working in a busy patient-focused environment.

Essential Skills and Qualities

Minimum of 5 GCSE's grade c or above including English and Maths Ability to multitask and prioritise tasks effectively Excellent communication and interpersonal skills Strong IT and administrative skills Ability to work well under pressure and manage competing priorities A team player with a flexible, can-do attitude High level of accuracy and attention to detail Commitment to patient confidentiality and data protection

Desirable

Previous experience working in a GP practice or healthcare setting Familiarity with medical terminology and clinical systems e.g. Emis Web
If you are a motivated individual with excellent customer service skills and have a passion for working in a healthcare setting, we encourage you to apply for the position of Medical Receptionist. Join our team and make a difference to the lives of our patients!

How to Apply

Please submit your CV and cover letter detailing your relevant experience to practicemanager.z00529@gp.hscni.net

Only qualified candidates will be contacted for an interview. Thank you for considering this opportunity.

Closing Date: Monday 10th November 2025

Job Types: Full-time, Part-time

Pay: 12.21-13.10 per hour

Benefits:

Company pension Free parking On-site parking Store discount
Ability to commute/relocate:

Newry BT35 6BW: reliably commute or plan to relocate before starting work (required)
Education:

GCSE or equivalent (preferred)
Experience:

Medical Receptionist: 1 year (preferred)
Work Location: In person