Job Description

Job summary

Dr R K Arora is a well-organised, friendly and long-established GP Practice based in the modern and spacious Lyng Centre in West Bromwich. We have an exciting opportunity for a receptionist to join our friendly and supportive team.

The ideal start date will be in October 2025, but we are willing to wait a bit longer if the right candidate is found.

We are offering a part-time role with 26.25 hours spread across 5 days. Morning shifts start at 08:00 and evening shifts finish at 18:30. We also offer extended hours on a Wednesday and a Thursday where we are open until 20:00. Reception staff cover this shift on a rota basis and this is paid at an enhanced rate.

APPLICANTS MUST BE ABLE TO COVER BOTH MORNING AND AFTERNOON SHIFTS AND BE ABLE TO PARTICIPATE IN THE EXTENDED HOURS ROTA.

Experience within the healthcare sector is desirable but not essential as full training will be provided.

Main duties of the job

You will be required to work in a team of medical receptionists on a rotational basis to cover core opening hours. We are looking for a team player with excellent communication skills to cover a range of reception duties including:

answering the phone dealing with patient queries booking appointments in accordance with protocols liaising with members of the clinical and non-clinical team helping out with prescriptions answering the door

About us

You will be joining a stable close-knit team in a digitally minded and forward thinking practice providing high quality care.

Key information about us:

-Foodies (we love to share cake and samosas)

-Friendly and helpful administrative team

-On-site parking

-SystmOne practice software

-List size of 11,000 and expanding

Job description

You will be required to work in a team of 6 medical receptionists on a rotational basis to cover core opening hours. We are looking for a team player with excellent communication skills to cover a range of reception duties including:

answering the phone dealing with patient queries booking appointments liaising with members of the clinical and non-clinical team helping out with prescriptions answering the door

Person Specification

GCSE (or equivalent) Grade A to C in English and Maths

Desirable Experience

Experience of working in a GP practice
Job Types: Part-time, Permanent

Pay: 12.85 per hour

Benefits:

Company pension On-site parking Sick pay
Experience:

Medical Receptionist: 1 year (preferred)
Work Location: In person