Job Description

Work Environment:

This is an excellent opportunity for someone looking to start a professional career and gain work experience in a busy but rewarding environment. There may be progression opportunities for the right candidate. You will be working in a long established team in the office of a medical practice

What might a day in this job look like?

Full training will be provided and you will be learning as you work alongside existing colleagues. You will be part of a dynamic operations team and be required to cover a multitude of duties including reception, secretarial and administration. All tasks must be completed whilst complying with patient confidentiality and data protection regulations.

Duties will include but are not limited to:

- Answering the phones in a professional manner

- Booking appointments over the phone and face-to-face

- Assisting patients with the check-in procedure

- Updating the database and retrieving information and reports

Use of office equipment including filing, photocopying, scanning and printing

Summary

As a Medical Receptionist/Administrator, you will be essential in managing the front office operations of a healthcare facility. Reporting to the Office Manager, your core skills in office and administrative experience will ensure efficient patient scheduling, record management, and communication with healthcare providers. You will be responsible for creating a welcoming environment for patients while handling inquiries and coordinating appointments. Your attention to detail and organizational abilities will contribute significantly to the smooth functioning of the practice, enhancing patient care and satisfaction. Join our team to make a positive impact in the healthcare community.

Qualifications

Proven office and administrative experience in a medical or healthcare setting Strong organizational and multitasking skills Excellent communication and interpersonal abilities Proficiency in using office software and medical management systems Ability to maintain patient confidentiality and handle sensitive information Detail-oriented with a focus on accuracy and efficiency in task execution
Job Type: Part-time

Pay: 13.00-13.01 per hour

Benefits:

Company pension Flexitime
Ability to commute/relocate:

Edinburgh EH15 3LL: reliably commute or plan to relocate before starting work (required)
Work Location: In person