Key Responsibilities Providing a warm, professional, and empathetic first point of contact for patients—both in person and over the phone Managing appointment bookings, prescriptions, and patient enquiries efficiently Accurately maintaining patient records and handling confidential information with care Using multiple…
Key Duties & Responsibilities 1. Reception duties Welcome and receive all patients and visitors to the Practice Assist and direct patients to the appropriate healthcare professional/service when they arrive at the Practice Process all requests for appointments, visits and telephone…
Strategic Management and Planning Keep abreast of current affairs identify threats and maximise income generating opportunities. Contribute to practice strategy formulate objectives and develop ideas for future practice development. Monitor team performance against objectives and manage change. Maintain effective communication…
Working as part of the team and carrying out general reception and admin duties such as answer phones, triage accurex, emis, docman tasks, prescription requests, room check, match and allocate lab reports. Set targets for achievement on reception and administrative…