Job Description

Overview

We are seeking a professional and organised Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth administrative operations within the practice. This paid position offers an opportunity to work in a supportive environment where attention to detail and effective communication are highly valued.

Duties

Greet patients warmly and professionally upon arrival and departure Manage appointment scheduling and coordinate patient flow efficiently Answer incoming calls, respond to enquiries, and direct calls appropriately Maintain accurate patient records and update information as needed Handle administrative tasks such as filing, data entry, and processing correspondence Assist with billing procedures and processing payments Ensure the reception area remains tidy, welcoming, and well-stocked Support the clinical team with administrative needs as required

Qualifications

Previous office or administrative experience is preferred Strong organisational skills with keen attention to detail Excellent communication skills, both written and verbal Proficient in using office software such as MS Office or similar programmes Ability to remain calm and professional in a busy environment Experience working within a healthcare setting is advantageous but not essential A friendly demeanour with a commitment to providing outstanding patient care
This role is ideal for individuals seeking a rewarding career in healthcare administration, offering valuable experience within a supportive team environment.

Job Types: Full-time, Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 25 - 37.5 per week

Benefits:

Company pension Free flu jabs Free parking On-site parking
Education:

GCSE or equivalent (required)
Experience:

Customer service: 1 year (required)
Location:

Evesham WR11 1JP (preferred)
Work Location: In person