Job Description

About us

The Villa Medical Centre is a very busy GP Surgery in Prenton. We are a forward thinking Practice, and our goal is to provide a high standard of healthcare to the local population.

Our work environment includes:

Modern office setting Free parking NHS Pension Scheme Employee Assistance Programme
```Duties```
- Greet and check-in patients as they arrive at the medical office
- Schedule and confirm appointments for patients
- Answer phone calls and respond to inquiries or direct calls to the appropriate staff member
- Collect and update patient information in the electronic medical records system
- Verify insurance coverage and assist with insurance billing processes
- Maintain cleanliness and organization of the reception area
- Assist with administrative tasks such as filing, faxing, and scanning documents - Care Navigation - liaising with other healthcare organisations - clinical coding - medication management

```Skills```
- Excellent communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Proficient in using office equipment such as computers, printers, and scanners
- Familiarity with electronic medical records systems is a plus
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of medical terminology and procedures is preferred but not required - flexibility

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Hours will be 20 per week worked over Monday-Friday. However, these are subject to change and flexibility will be required.

Job Types: Part-time, Permanent

Pay: 12.21 per hour

Expected hours: 20 per week

Benefits:

Company pension Employee discount Free flu jabs Free parking Health & wellbeing programme On-site parking
Education:

GCSE or equivalent (preferred)
Experience:

Admin: 1 year (required)
Work Location: In person