We are seeking a dedicated and organised Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, you will assist the nurse clinician during minor procedures.
YOU MUST HAVE A CAR DUE TO TWO SITES INVOLVED.
Responsibilities
previous experience of GP surgery is an advantage.
Greet patients warmly and assist them with check-in and check-out procedures.
Manage appointment scheduling, confirmations, and cancellations efficiently.
Maintain patient records accurately and confidentially in compliance with data protection regulations.
Answer phone calls promptly, addressing inquiries or directing calls to appropriate staff members.
Process patient registrations and ensure all necessary documentation is completed.
Coordinate with medical staff to facilitate patient care and ensure seamless communication within the team.
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Maintain a clean and organised reception area, ensuring all materials are stocked and accessible.
Skills
Strong administrative skills with experience in office management preferred.
Excellent verbal and written communication abilities to interact effectively with patients and colleagues.
Proficient in using office equipment and software applications relevant to medical reception duties.
Ability to multitask in a fast-paced environment while maintaining attention to detail.
Empathetic approach towards patient care, demonstrating professionalism at all times.
Strong organisational skills to manage appointments, records, and other administrative tasks efficiently.
If you are passionate about providing outstanding patient service while supporting the operational needs of a medical practice, we encourage you to apply for this rewarding position as a Medical Receptionist.