Job Description

For more information on the and Responsibilities please click the link below. More detail about the role The postholder will serve as the first point of contact for the Breast Care Service, providing professional and efficient communication with patients, healthcare professionals, and members of the public. They will handle enquiries, ensure messages are directed appropriately, and manage appointments using the electronic booking system. Responsibilities will include processing clinical correspondence and maintaining the booking system to a consistently high standard.



The role requires excellent IT skills, strong organisational ability, and the capacity to manage and prioritise workload independently while working effectively as part of a team. A professional, methodical approach and a polite telephone manner are essential. The postholder will provide comprehensive administrative support to the clinical team, ensuring a smooth and efficient service. This includes covering colleagues duties during periods of absence or annual leave, assisting with data management and analysis, organising specialist educational events, coordinating the ordering and distribution of breast prostheses, managing telephone and email communications, and supporting the nurses diaries.



A flexible approach to work is essential to meet the needs of the service. Experience within a medical environment and familiarity with clinical computer systems are desirable but not essential, as full training will be provided. The postholder will be a valued and adaptable member of the breast care team, contributing to the delivery of a high-quality, patient-focused service. The post-holder will be based in our office at North Devon District Hospital Working Pattern: 15 hours per week.

Monday and Tuesdays 0800-1600 Interview Date:

26th November 2025 For further information please contact: Claire Herlihy, Advanced Clinical Practitioner + Team Lead on 01271 349115 claire.herlihy@nhs.net or Amy Barrow, Breast Clinical Nurse Specialist on 01271 349115 amy.barrow1@nhs.net As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.



The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications.



Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.



If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts.



Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.