Job Description

We are looking for an individual to join our Colorectal/General Surgery Admin Team as a Medical Secretary who will be highly motivated, organised and self sufficient, with the ability to manage their own workload and be flexible and adaptable to fulfil the duties within the role. The individual must also have the ability to work well under pressure and have the desire to provide a first class service for patients and the clinical teams.
Main duties of the job

• To manage all clinics and inpatient waiting lists for designated Consultant(s), arranging TCIs using relevant systems
• To be the primary contact for patients under designated Consultant(s). To communicate effectively and professionally, giving reassurance, information or advice appropriately.
• To prioritise theatre cases and select appropriate cases for the theatre time schedule to ensure maximum theatre capacity utilisation at all times.
• To liaise with NHS staff at peripheral clinics regarding patients appointments and outcomes.
• To arrange admissions in line with the Trust's waiting list management protocol and NHS Referral to Treatment waiting times. To maintain computerised waiting list as appropriate, ensuring waiting lists are managed in accordance with The Trust's waiting list protocols and Trust Access Policy and to ensure booking of patients in chronological order. To routinely validate Consultant(s) waiting list.
• To ensure that all patients reports and investigation results are brought to the attention of the Consultant.

About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Details
Date posted
08 August 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
27,485 to 30,162 a year pa pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
229-SUR-7346826
Job locations
Hereford County Hospital
Hereford
HR1 2ER
Job description
Job responsibilities
To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy. Job description
Job responsibilities
To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.
Person Specification
Education & Qualifications
Essential

• GCSE in English and Mathematics or equivalent
• RSA Stage 3 Typing/Word Processing or equivalent
• Secretarial Qualification or equivalent

Experience
Essential

• Previous secretarial experience or equivalent
• Diary Management

Desirable

• Previous experience dealing with the public
• Previous NHS/healthcare experience

Personal Attributes
Essential

• Ability to work on own initiative without close supervision
• Ability to prioritise and organize own workload
• Professional approach to work and colleagues
• Flexible
• Able to work as part of a team

Person Specification
Education & Qualifications
Essential

• GCSE in English and Mathematics or equivalent
• RSA Stage 3 Typing/Word Processing or equivalent
• Secretarial Qualification or equivalent

Experience
Essential

• Previous secretarial experience or equivalent
• Diary Management

Desirable

• Previous experience dealing with the public
• Previous NHS/healthcare experience

Personal Attributes
Essential

• Ability to work on own initiative without close supervision
• Ability to prioritise and organize own workload
• Professional approach to work and colleagues
• Flexible
• Able to work as part of a team