Job Description

Executive Medical Secretary & Private Practice Growth Associate (Remote / Hybrid)

Location:

Remote (with occasional in-person meetings in Colchester, Essex, UK)

Contract Type:

Part-Time / Full-Time (flexible)

Salary:

Competitive, based on experience

Are you more than a medical secretary? Are you the kind of person who thrives on taking ownership, solving problems before they arise, and bringing a vision to life?

Join a growing, forward-thinking private orthopaedic practice led by Dr Mustafa Rashid, a Consultant Shoulder Surgeon with an ambitious 3-year growth strategy. This is no ordinary secretarial role -- we're looking for the medical secretary version of Donna from Suits (minus the legal jargon, but every bit of the capability, charm, and proactive energy).

About the Role

This is a unique and rewarding opportunity for someone with a strong background in medical secretarial work who is ready to take on a more dynamic and strategic role. You will be the operational heartbeat of the private practice, supporting clinical administration

and

playing a central part in shaping and executing the practice's growth strategy.

Your Core Responsibilities

Medical Secretary Duties (60%)

Manage emails, WhatsApp and patient communication with professionalism and empathy Coordinate private appointments, theatre bookings, and follow-up schedules Accurately type and manage dictated clinic and operation letters Liaise with patients, private hospitals, and insurers to ensure seamless care

Strategic Growth & Practice Development (40%)

Help deliver a bold growth strategy with autonomy and creativity Coordinate social media campaigns and online advertising with our marketing partners Manage follow-up calls and enquiries from leads and new patients Organise events for local physiotherapists and private GPs Monitor KPIs, help spot growth opportunities, and streamline systems Represent the practice with polish, warmth, and professionalism

What We're Looking For

Prior experience as a

medical secretary

, preferably in orthopaedics or a surgical specialty Excellent organisational and communication skills -- verbal, written, and digital Highly competent with technology (emails, Microsoft Office, basic CRM tools, social media platforms) Ability to work independently and proactively, owning your role and adding value A strategic mindset -- someone who sees the bigger picture and takes initiative Creative flair for ideas, event planning, and patient engagement A warm, intelligent, and resourceful personality who thrives in a fast-paced, purpose-driven environment

Why Join Us?

Be part of building something meaningful -- a high-quality private practice delivering exceptional shoulder care Work closely with a consultant who values innovation, trust, and long-term vision Use your full range of skills -- admin, creative, strategic -- in one exciting role Flexible working with autonomy and trust The chance to shape the future direction of the practice and grow with it

This isn't a job for someone who just wants to "do what they're told." This is for the person who sees a challenge and says, "I've got this."

If that's you, we'd love to hear from you.

To apply

, please send your CV and a short cover note explaining why you're the perfect fit for this role to shoulders@mustafasrashid.com. Applications reviewed on a rolling basis.

Job Types: Full-time, Part-time, Permanent, Temporary, Fixed term contract, Temp to perm, Apprenticeship, Freelance, Zero hours contract, Graduate, Volunteer, Internship

Pay: From 24,749.00 per year

Benefits:

Profit sharing
Work Location: Hybrid remote in Colchester, CO4 5XR