Job Description

MEDICAL SECRETARY JOB DESCRIPTION JOB TITLE:

Medical Secretary/Administrator REPORTS TO: PRACTICE MANAGER HOURS: 37.5 hours Job Summary: To provide administrative support and services to all members of the Practice Team. Job Responsibilities The following are the core requirements of the Medical Secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: To perform all clerical and administrative duties To provide an efficient audio, copy typing and word processing service for GPs and Health Professionals as required. This includes the typing of letters, reports, patient referrals.



Liaising with external agencies such as hospital and community services Processing referrals using the electronic referral system (ESR) To retrieve medical records and assist in the completion of medical/insurance reports. Respond as required to incoming Private Medical work requests, keeping a record of and liaising with the GP partners for the timely completion of the work and ensuring payment. Scanning of patient related documentation and attaching scanned documents to patients healthcare records. Inputting data into the patients healthcare record as necessary .



To receive and initiate outgoing telephone calls, taking messages and dealing with appropriate queries. Supporting all clinical staff with general administrative tasks as requested General Reception duties . To provide cover for members of the secretarial team at our other surgeries during periods of sickness and annual leave. Person Specification Qualifications Essential GCSE Mathematics and English (C or above) Skills Essential Medical Secretary experience in a health care setting Understanding of Medical Terminology Detailed Knowledge of Microsoft Office and Outlook Excellent Communication Skills Ability to prioritise and organise workload Strong written and verbal communication skills Desirable Use of EMIS Web