We are seeking a professional and friendly Receptionist/Secretary to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our office and supporting various departments as needed.
Duties
Deal with and process all types of patient referrals liaising directly with General Practitioners, Patient services staff including medical staff from other areas.
Greet and welcome visitors in a warm and professional manner.
Answer, screen, and direct incoming calls promptly and courteously.
Handle incoming and outgoing correspondence, including emails and postal mail.
Assist with administrative tasks such as filing, scanning, data entry, and document preparation.
Qualifications
Proven experience in an office or administrative role is preferred.
Excellent verbal and written communication skills.
Strong organisational abilities with attention to detail.
Proficient in using office software, including word processing and spreadsheet applications.
Ability to multitask effectively in a fast-paced environment.
A friendly disposition with a strong customer service orientation.
Previous experience with reception duties is advantageous but not essential.
If you are a motivated individual who enjoys working in a dynamic environment, we encourage you to apply for this exciting opportunity to contribute to our team as a Receptionist/Secretary.
Job Type: Full-time
Pay: From 12.70 per hour
Expected hours: 30 - 35 per week
Benefits:
Additional leave
Bereavement leave
Company events
Company pension
Employee discount
Free flu jabs
Free parking
Health & wellbeing programme
On-site parking
Sick pay
Store discount
Schedule:
Day shift
Monday to Friday
Work Location: In person