Medical Receptionist/care Navigator
Job Description
Tonyfelin Medical Centre is a busy practice with 12,500 patients, based in Caerphilly. We are seeking an enthusiastic and energetic individual to fulfil a medical receptionist/care navigator, with our very busy reception team.
We are looking for an additional staff member to work 20 hours a week over 4 days - Monday, Tuesday, Thursday and Friday; 13.30pm-6.30pm. Flexibility is required to cover annual leave and sickness.
Responsibilities will include booking appointments, answering and making telephone calls, dealing with queries from patients, clinicians and other health professionals, prescription enquiries, photocopying, filing, scanning medical reports, processing new patient registration forms and undertaking general administration tasks.
Previous experience in a primary care /NHS setting and an understanding of the expectations of care navigation would be advantageous, although it is not a requirement - and we encourage candidates with transferrable experience to apply.
Candidates must have excellent communication skills; I.T. experience is essential, along with a good telephone manner.
In return we offer:
NHS Pension, employers contribute 20%
Free, on-site parking
Working pattern:
Monday 1330-1830 hours
Tuesday 1330-1830 hours
Wednesday OFF
Thursday 1330-1830 hours
Friday 1330-1830 hours
Please include in your application a brief explanation why you think you are the right candidate for our new role.
If you are organized, detail-oriented, and have a passion for helping others, we encourage you to apply.
PREVIOUS APPLICANTS NEED NOT RE-APPLY.
*We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
For an informal discussion, please contact Karen Shepperd on 029 20887831
Job Types: Part-time, Permanent
Pay: 12.21 per hour
Expected hours: 20 per week
Benefits:
Company pension Free parking
Education:
GCSE or equivalent (required)
Work Location: In person
Application deadline: 28/04/2025
Reference ID: KS
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Job Detail
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Job IdJD3033355
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCaerphilly, WLS, GB, United Kingdom
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EducationNot mentioned