Job Description

Hours:

Full-time (including

2 in 4 Saturdays, half-day

)

Salary:

Competitive, depending on experience

Finedon Pharmacy

is a

well-established independent community pharmacy

, proudly serving the local community for over

45 years

under the same

family ownership

. We provide a friendly, patient-focused service and are an important part of local healthcare.

We are looking for a friendly and reliable

Medicine Counter Assistant (Pharmacy Assistant)

to join our team. This is an

entry-level healthcare role

with

full pharmacy training provided

, making it ideal for

beginners, school leavers, or those seeking a career change into community pharmacy or patient care

.

The Role

As a Medicine Counter Assistant, you will be the

first point of contact

for customers, helping them with over-the-counter medicines and minor ailments while referring more complex queries to the pharmacist. You will work in a

friendly, professional community pharmacy environment

, supporting patient care and day-to-day operations.

This is a full-time role

, including

2 half-day Saturdays every 4 weeks

, on a rota.

Key Responsibilities

Welcome customers and provide excellent

customer service

in a community pharmacy setting Advise on

over-the-counter (OTC) medicines

and minor ailments using agreed protocols Refer patients to the pharmacist when appropriate to ensure safe

patient care

Receive and process prescriptions and manage customer expectations Accurately handle payments and cash in a

retail environment

Maintain a clean, welcoming, and professional pharmacy area Support

stock control

and stock management, including receiving deliveries Promote

NHS pharmacy services

such as

Flu Vaccinations

and the

New Medicine Service (NMS)

Work effectively as part of a friendly, supportive pharmacy team

About You

No previous pharmacy experience required

- this role is ideal for

beginners or career changers

Willing to undertake an

accredited Medicine Counter Assistant (MCA) training course

, fully funded and supported by the pharmacy Friendly, approachable, and professional Strong

communication skills

and a customer-focused approach Able to work well in a team Able to commit to a

full-time role

, including

2 half-day Saturdays every 4 weeks

Previous

retail or customer-facing experience

is desirable but not essential

Why Join Us?

Independent, family-run pharmacy with strong community ties Full

training and development

provided Supportive and friendly working environment A rewarding healthcare role making a real difference to patients
Job Types: Full-time, Permanent

Benefits:

Company pension Employee discount Free flu jabs Sick pay Store discount
Application question(s):

2. This is a full-time role and includes working 2 half-day Saturdays every 4 weeks. Are you able to commit? 3. Are you comfortable speaking with customers about health-related queries and referring them to the pharmacist when appropriate? 4. This position includes completing an accredited Medicine Counter Assistant (MCA) training course, fully funded by the pharmacy. Are you willing to undertake this training?
Work authorisation:

United Kingdom (required)
Work Location: In person