Job Description

Job Overview

We are seeking a dynamic and motivated M&E/Res Agent to join our team. The ideal candidate will possess a strong background in customer service and event management, with exceptional negotiation and communication skills. This role involves working closely with clients to plan, execute, and manage various events & meetings while ensuring a high level of satisfaction. The Agent will play a pivotal role in promoting our services through effective marketing strategies and upselling opportunities.

Responsibilities

Develop and maintain strong relationships with clients to understand their needs and preferences. Plan and coordinate events, including logistics, catering, and guest services. Negotiate contracts with vendors and suppliers to secure the best terms for the company. Implement marketing strategies to promote events and increase attendance. Manage budgets effectively to ensure profitability of events & meetings. Provide exceptional customer service throughout the event planning process. Upsell additional services or products to enhance client experiences. Collaborate with team members to ensure seamless execution of events & meetings. Handle any issues or challenges that arise during events & meetings promptly and professionally.

Requirements

Proven experience in event & meeting planning or management, preferably in hospitality or related fields. Strong negotiation skills with a track record of successful contract management. Excellent organizational skills with the ability to manage multiple projects simultaneously. Proficient in budgeting and financial management related to event planning. Exceptional communication skills, both verbal and written, for effective client interactions. Experience in marketing strategies related to event promotion is highly desirable. Background in catering, restaurant, or hotel operations is a plus. Familiarity with fundraising initiatives is beneficial but not required. Ability to work flexible hours, including evenings and weekends as needed for events. Join us as we create memorable experiences for our clients through exceptional service and meticulous planning!
Job Types: Full-time, Part-time, Zero hours contract

Pay: 25,000.00-27,000.00 per year

Expected hours: 30 - 40 per week

Benefits:

Discounted or free food Employee discount Free parking On-site parking
Work Location: In person