Are you a dynamic leader with a passion for hospitality? At Dalata Hotel Group, we believe that great teamwork and leadership are at the heart of hospitality.
In this role, you will enjoy the unique opportunity to shape the culture and success of your team and contribute to the strategy of this hotel. If you are looking for the next opportunity or move in your career in a supportive environment that values innovation and excellence, we invite you to be part of our thriving community at Dalata Hotel Group.
Benefits
50% Off FB in all properties
EUR/60 employee rate on rooms for all Dalata hotels
30% off Friends Family rate
Pension access (Ask your HR Manager for local pension information)
Performance-related bonus plan
Development Opportunities through our Dalata Academy to support your career journey
Free employee meals on duty
Extra AL day for every year worked (5 days to a maximum of 5 days)
Employee Assistance Programme
Cycle to Work Scheme/Transport Schemes
Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Key Duties and Responsibilities:
Manage junior staff and oversee key performance indicators (KPIs).
Handle inquiries via phone, email, and web for Conferences, Meetings and Events.
Build relationships with key buyers in the US, UK, and Europe.
Process, distribute, and file all sales correspondence, including contracts and confirmations.
Meet client needs and manage accounts for meeting rooms and events.
Post meeting room charges and issue client receipts.
Perform sales activities like lead generation, sales calls, and site inspections.
Collaborate on advertising and promotional campaigns with the Marketing Executive.
Report account performance and activity to the General Manager.
Conduct competitor analysis to monitor their performance and rates.
What You Will Need:
1 to 2 years of event sales or coordination experience in a hotel or venue.
weekly telesales for new business acquisitions.
Excellent organizational skills and attention to detail.
Customer service experience: Opera System knowledge is a plus.
Strong command of the English language and interpersonal skills.
About us
Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
At Clayton Hotel Chiswick, everything we do is a little more personal.
Whether that's getting to know you a little more or in the small gestures that make your stay that bit more memorable. We're always dedicated to experiences that are all about you. Located on the Chiswick High Road, it's a place that has everything from food, culture and entertainment. If you want to see even more of London, we're conveniently located just by Gunnersbury Underground Station which connects you across the city. Marrying contemporary design with stylish interiors, our 4-star hotel offers 11 sophisticated conference spaces, all flooded with natural daylight and fully accessible. We are just 20-minutes to London Heathrow, via the M4 motorway, and 20-minutes into central London.
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