Membership Consultant - Hart Leisure Centre OTE 32K
Main Goal: - To ensure the facility and colleagues provide a quality customer experience. To promote the Everyone Active vision, mission and values to deliver the Everyone Active sales strategy that enables the site to achieve its sales and data KPI's
Proactively promote the consistent application of the Everyone Active sales process.
Hit your centre's targets and understand your centre's business objectives
Achieve your individual productivity and sales targets to hit your centres targets and to contribute to the ongoing development of sales plans
Follow the monthly plan to hit your centres targets and to contribute to the ongoing development of sales plans
Contribute to the marketing of the centre and lead generation through developing ideas and arranging outreach events
Inspect, monitor and review the sales process to ensure targets are met
Understand the categories and volumes of membership sales required to achieve your monthly targets given you by your GM/SM
Follow the monthly plan to hit your centres targets
Achieve budget across the DD and annual line on an ongoing basis.
To continuously action the administration of prospecting process on Single Customer View (SCV) and MRM
You work with Support Hub to ensure that queries are resolved before the cut-off point
Improve the standards of the facility
You ensure that each sale follows the Everyone Active membership T&C's and no offers outside of these are given without authorisation from the RSBM
You ensure that each day you have a 10 minute meeting with your line manager to plan the day's activity
Complete the tasks to ensure the standards of the facility meet company expectations
Support the centre's work towards Quest, IiP, ISO 14001, 18001 and other awards
Job Types: Full-time, Permanent
Pay: 23,800.00-23,801.00 per year
Benefits:
Company pension
Employee discount
Free parking
Gym membership
On-site parking
Store discount
Ability to commute/relocate:
Fleet GU51 5EE: reliably commute or plan to relocate before starting work (required)
Experience:
Sales: 1 year (preferred)
Work Location: In person
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