Job Description

You'll be an integral part of a multidisciplinary team, working together with other healthcare professionals to deliver outstanding person-centred care.
Our values are at the heart of everything we do, they are:

• Continuous improvement
• Accountability
• Respect
• Enthusiasm
• Support

If you share our values and want to be part of a team that makes a real difference, we want to hear from you.
Main duties of the job
To coordinate the care of service users carrying out assessment planning, implementation and evaluation of their care under the guidelines of the care programme approach and under the supervision of the line manager.
To ensure that the service users care plan is developed to meet the assessed need of the individual and that unqualified staff are delivering care as laid down in the care plan.
To liaise with family members, carers and significant others when completing the assessment and developing a care plan
To develop a risk management plan for service users, taking note of the contributions from other members of the team. Ensure that all significant people are aware of the risk management plan and are actioning it appropriately.
To direct unqualified staff in order to ensure delivery of a high standard of care to service users.
About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Details
Date posted
25 July 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
31,049 to 37,796 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
350-MHC7323861
Job locations
Weaver Ward
Brooker Centre
Runcorn
WA7 2DA
Job description
Job responsibilities

• To coordinate the care of service users carrying out assessment planning, implementation and evaluation of their care under the guidelines of the Care Programme Approach and under the supervision of the line manager.
• To ensure that the service users care plan is developed to meet the assessed need of the individual.
• To liaise with family members, carers and significant others when completing the assessment and developing a care plan
• To develop a risk management plan for service users, taking note of the contributions from other members of the team. Ensure that all significant people are aware of the risk management plan and are actioning it appropriately.
• To direct unqualified staff in order to ensure delivery of a high standard of care to service users.
• To participate in setting standards for care based on sound evidence based and research findings
• To participate in the systematic monitoring and evaluation of service users that you have responsibility for with guidance from a supervisor.
• To communicate with other members of the multi-disciplinary team to ensure the communication of any relevant information which has an impact on the service users care
• To use verbal and non-verbal communication skills gained through training or experience to impart sensitive information.
• To check understanding of information where there are often barriers to effective communications due to distress, psychiatric symptoms or where English is not the first language
• To use skills gained through training and experience to give and receive information to other individuals with regards to a service users care in the reviews and multi-disciplinary meetings. These individuals may be external to the Trust
• To have knowledge of the Mental Health Act / Mental Capacity Act and other relevant legislation.
• To support services users and their carers when the Mental Health Act is being used to admit the service user to hospital. To ensure that service user rights under the Mental Health Act are effectively communicated to them and outcomes documented
• To provide and co-ordinate the provision of a range of therapeutic activities for service users and monitor their effectiveness.
• To take responsibility for the safe administration of medication to service users ensuring that the Trust policies and procedures and the Nursing & Midwifery Councils regulations are adhered to

Job description
Job responsibilities

• To coordinate the care of service users carrying out assessment planning, implementation and evaluation of their care under the guidelines of the Care Programme Approach and under the supervision of the line manager.
• To ensure that the service users care plan is developed to meet the assessed need of the individual.
• To liaise with family members, carers and significant others when completing the assessment and developing a care plan
• To develop a risk management plan for service users, taking note of the contributions from other members of the team. Ensure that all significant people are aware of the risk management plan and are actioning it appropriately.
• To direct unqualified staff in order to ensure delivery of a high standard of care to service users.
• To participate in setting standards for care based on sound evidence based and research findings
• To participate in the systematic monitoring and evaluation of service users that you have responsibility for with guidance from a supervisor.
• To communicate with other members of the multi-disciplinary team to ensure the communication of any relevant information which has an impact on the service users care
• To use verbal and non-verbal communication skills gained through training or experience to impart sensitive information.
• To check understanding of information where there are often barriers to effective communications due to distress, psychiatric symptoms or where English is not the first language
• To use skills gained through training and experience to give and receive information to other individuals with regards to a service users care in the reviews and multi-disciplinary meetings. These individuals may be external to the Trust
• To have knowledge of the Mental Health Act / Mental Capacity Act and other relevant legislation.
• To support services users and their carers when the Mental Health Act is being used to admit the service user to hospital. To ensure that service user rights under the Mental Health Act are effectively communicated to them and outcomes documented
• To provide and co-ordinate the provision of a range of therapeutic activities for service users and monitor their effectiveness.
• To take responsibility for the safe administration of medication to service users ensuring that the Trust policies and procedures and the Nursing & Midwifery Councils regulations are adhered to

Person Specification
Qualifications
Essential

• Appropriate professional qualification by RMN, AHP Social Worker

Desirable

• Degree
• Evidence of post registration study
• Approved training in phlebotomy

Experience
Essential

• Experience of working with a range of people with mental health problems
• A demonstrated understanding of Equality and Human Rights

Desirable

• Experience of working in a multi-disciplinary team

Values
Essential

• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discreet

Knowledge and skills
Essential

• Able to communicate effectively
• Possess good listening and negotiation skills
• Ability to work as a member of a team
• Be able to demonstrate a sound knowledge base regarding: Effective Care Co-ordination, Care Planning and evaluation, Quality and clinical audit and Health & Safety/Risk Management Mental Health Act
• Demonstrate a good knowledge of the Code of Conduct and the nurse's responsibility to identify gaps in their knowledge base
• Demonstrate knowledge in the concepts of mentorship, preceptorship and supervision

Desirable

• Appreciate the process of standard setting and audit

Person Specification
Qualifications
Essential

• Appropriate professional qualification by RMN, AHP Social Worker

Desirable

• Degree
• Evidence of post registration study
• Approved training in phlebotomy

Experience
Essential

• Experience of working with a range of people with mental health problems
• A demonstrated understanding of Equality and Human Rights

Desirable

• Experience of working in a multi-disciplinary team

Values
Essential

• Continuous Improvement
• Accountability
• Respectfulness
• Enthusiasm
• Responsive to service users
• Engaging leadership style
• Strong customer service belief
• Transparency and honesty
• Discreet

Knowledge and skills
Essential

• Able to communicate effectively
• Possess good listening and negotiation skills
• Ability to work as a member of a team
• Be able to demonstrate a sound knowledge base regarding: Effective Care Co-ordination, Care Planning and evaluation, Quality and clinical audit and Health & Safety/Risk Management Mental Health Act
• Demonstrate a good knowledge of the Code of Conduct and the nurse's responsibility to identify gaps in their knowledge base
• Demonstrate knowledge in the concepts of mentorship, preceptorship and supervision

Desirable

• Appreciate the process of standard setting and audit