Job Description

Posted on 26/09/2025
All Locations
St Neots
Function
Residential
Hours Per Week
41.4
Home Vacancies Mental Health Support Worker - Care Home About The Role

DUTIES

RE

RE

SPONSIBILITIES

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To carry out assigned tasks as part of the Care team, in support of senior staff. To undertake some aspects of care provision without direct supervision, including coordinating recreational groups and activities for residents and escorting duties. To ensure the safety and well-being of services users, and to always work in a manner that promotes dignity and human rights through the adoption of person centered care principles.

PERSON SPECIFICATION

Essential:


Numerate and literate IT Skills An understanding of how mental health issues can affect people An ability to take direction and to follow detailed policies and protocols Good communication skills: tact, diplomacy and listening Good organisational skills and time management Flexible and adaptable to change Experience of working as part of a team Able to lead others in delivering specific interventions

Desirable:


NVQ in care or substantial equivalent experience gained in a role supporting people with significant health or social care needs

RESPONSIBILITIES

Clinical Responsibilities

To assist with the care, treatment and rehabilitation of residents within the service as directed.

To assist in the maintenance of a safe therapeutic environment beneficial to the needs of the residents, relatives and other carers.

To contribute to the team approach to residents, providing accurate and relevant feedback to senior staff: to participate in team discussions and meetings regarding care of residents.

To participate in the application of care plans, ensuring interventions and observations are communicated effectively to senior staff and act as a key worker.

To assist in the supervision of other health care and support staff as directed by the manager.

To play a part in the preparation of assessments for current/ future residents.

Educational Responsibilities

To keep up to date with changing practices and attend relevant training, as appropriate to the role, as directed.

To promote positive attitudes towards mental health. This will include:

Attending regular statutory training and updates. Participating in appraisal and supervision processes from identified senior member of staff. Contributing to the learning environment of staff undergoing training and new team members as directed. Maintaining Health and Safety in accordance with the Health and Safety at Work Act (1974). Working to the Policies and Procedures of Nouvita Ltd

Workforce Responsibilities

To play a role in making the best use of available workforce resources based on agreed staffing models and contributing to provision of best care possible.

To follow Nouvita policies relating to the security of the building/residents, to ensure safe practice and protection of clients, staff, visitors and members of the general public.

To play a part in the service provision that is both safe and therapeutic within span of knowledge.

To supervise the work of other Care Pathway Facilitators, as appropriate.

To contribute to the development of other staff.

To manage time effectively.

To communicate effectively with and maintain good relationships with Multidisciplinary Team Visitors, Manager, Carers and other Nouvita staff, residents and their families, CPA Co-Coordinator and Voluntary organisations

Administrative Responsibilities

To maintain standards of record keeping and associated administration in accordance with Nouvita policy and professional guidelines, including:

Upkeeping contemporaneous, chronological and accurate mental health records which have been checked and verified by the Manager or their deputy. Contributing to the achievement of Quality Assurance Standards

Audit Responsibilities

To participate with the support of Senior Staff in clinical audit.

POLICIES AND PROCEDURES

Nouvita Ltd employees are expected to follow Nouvita Ltd policies, procedures and guidance as well as professional standards and guidelines. Copies of Nouvita policies can be accessed via the staff intranet or from your manager.

CONFIDENTIALITY

Much of the work is of a confidential nature. This means that no discussion should take place about the care, needs, or activities of any resident, except in the clear interest of that service user or other members of staff. Staff are reminded that personal information concerning colleagues is also confidential.

EQUALITY AND DIVERSITY

Nouvita is committed to the fair treatment of all people, regardless of their gender, race, colour, ethnicity, ethnic or national origin, citizenship, religion, disability, mental health needs, age, domestic circumstances, social class, sexuality, beliefs, political allegiance.



Nouvita requires all of its employees to treat everyone, including colleagues, residents, carers and their visitors with dignity and respect.

REVIEW

These duties are intended to be a guide to the post and should not be considered exhaustive. It is subject to review, depending on the needs of the Home. The post holder will be encouraged to participate in any such review. Nouvita is committed to regular performance appraisal (including setting objectives for review annually) and agreement of personal development plans for all staff to enhance their ability to fulfil the requirements of their post.



This job description is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope of the post. Nouvita Ltd reserves the right to amend this job description from time to time, in discussion with the post holder, accord to business needs. Any changes will be confirmed in writing.