Job Description

Are you ready to make a real difference in people's lives? Do you have a passion for helping others stay well and out of hospital? If so, we invite you to apply to join our Individual Budget Support team in Cornwall as a part-time Support Worker, working in the Redruth/Camborne area.
The Individual Budget Service is dedicated to supporting customers with severe and enduring mental health diagnoses, helping them achieve a better quality of life through social inclusion. We work closely with specialist providers to deliver proactive, holistic support, empowering our customers to build confidence, self-esteem, and pride, and to move towards greater independence.
Key Responsibilities:

• Personal Support Plans: Provide tailored support based on each customer's Personal Support Plan, focusing on mental health and other areas such as tenancy management, benefits, education, training, and volunteering.
• Community Engagement: Help customers access local services and become active members of their community.
• Health and Wellbeing: Support customers with health needs, addiction issues, and liaise with other professionals to ensure comprehensive care.
• Referral Partnerships: Regularly liaise with local Mental Health Teams and Adult Social Care in Cornwall Council to assess needs and risks, ensuring the service remains suitable for customers.
• Caseload Management: Maintain up-to-date caseload management systems, complete and review Risk Assessments and Support Plans regularly.

We seek motivated individuals who are eager to make a positive impact on the lives of those we support. Experience in a similar role is desirable, but the most important quality is a genuine passion for helping people in the local community.
This role can be challenging, as you will work with and support people facing a range of difficult issues and behaviours. Strong teamwork skills, the ability to work independently, enthusiasm for collaborating with partner agencies, resilience, attention to detail, initiative, and problem-solving abilities are essential.
This is a field based role, with travel between sites, therefore access to a suitable vehicle is essential.
Why Join LiveWest:
Joining LiveWest as a Support Worker means being part of a dedicated team committed to transforming lives and empowering individuals to thrive within their communities. You will make a real difference by providing tailored support, fostering independence, and building meaningful relationships. With a dynamic and flexible work environment, opportunities for professional growth, and a strong sense of purpose, you will have the chance to develop your skills while contributing to a meaningful mission. At LiveWest, we value our people, offering comprehensive support, training, and benefits to help you succeed and grow.
This role is being offered on a part time, permanent basis working 22.2 hours per week on Monday, Tuesday and Wednesday. This is a field based role.
For further information about this role and LiveWest, please view our candidate information pack.
We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory enhanced DBS check.
About The Candidate
To be successful in your application for the role of Support Worker, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience:

• An understanding of support needs and support planning.
• Experience of risk assessing and risk management.
• A great communicator with the ability to build rapport.
• Accurate record keeping and computer skills.
• Confident in lone working.
• A flexible approach to work.
• Able to work under pressure and meet deadlines.
• Resilient and adaptable.
• Open, friendly personality and the ability to maintain a positive attitude in challenging situations.
• The ability to adopt a methodical and organised approach to work.
• Knowledge of welfare and housing benefits.
• A good understanding of safeguarding.
• A full, valid UK driving licence and access to a suitable vehicle.

Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.
About The Company
Our Reward and Benefits:

• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Access to a health care cash plan (worth up to 1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year to support our communities.

About Us:
At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.
Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together.
As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve.
We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone.
Inclusion at LiveWest:
At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all.
We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels.
Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued.
You can read more about Inclusion at LiveWest by visiting our website.