Job Description

Purpose

To efficiently take downloads from half hourly electric meters, whilst providing courteous service to


customers. To efficiently carry out annual safety checks on electric meters.

Responsibilities & Accountabilities

Undertake weekly check on Stark vehicle, including water, oil, tyre pressures etc. Report vehicle issues immediately. Drive to site in a safe and professional manner and make every reasonable effort to find correct site. Park appropriately and ensure Stark vehicle and any contents within is locked and secure. Gain access to site. Liaise with onsite Reception/Security personnel. Quickly build good rapport, greeting and dealing with them in a professional and courteous manner. Always display Stark identification badge and follow any onsite induction/security procedures. Locate electric meter on site. Make every reasonable effort to locate meter. In the event you cannot gain access to site or locate the correct meter record any unreadable downloads / safety checks on the system. Carefully check the Meter Point Asset No (MPAN) and Meter Serial Number to ensure you have located the correct meter. Meter Checks - Once correct meter located, carry out the 5 checks required and record on to the spreadsheet provided along with date and meter read. Return completed spreadsheet of meters checks to line manager daily. Half hourly Downloads - Once correct meter located, place optical probe onto front of meter. Bring up SMR software, select job, press enter. Promptly record successful download. Write up notes on system to record any difficult aspects in gaining access/locating meter or other site issues which will assist Stark personnel in future site visits. Notify onsite Reception/Security of departure including signing out as necessary.

General:

Ensure the safe keeping of issued equipment. Promptly respond to scheduling enquiries and maintain frequent contact with Head Office. Abide by customer's and Stark's health and safety and security procedures. Participate in regular training/ learning activities to maintain and develop skills and knowledge. Adhere to all Stark policies, procedures and working practices including all health and safety requirements. Ensure the health and safety of yourself and others who may be affected by what you do; use work equipment provided safely and co-operate with managers to provide safe systems of work. Any other reasonable duties as required.

Technical Skills, Knowledge and Certification:

Must complete and maintain mandatory training including:



DBS certificate Manual handling Driver awareness Display Screen equipment Lone working - on the road Asbestos awareness Working at height Confined spaces Electrical safety Working at Height COSHH Personal Protective Equipment Utility Safety Health and Environment Awareness (SHEA) card Health & Safety Essentials High voltage awareness where applicable Knowledge of Stark products, services and operations. Knowledge of use of HH download software (training given) Strong problem-solving abilities. Keep up to date with changes to legislation and applicable codes of practice. Successfully complete full Stark induction and training programme and undertake refresher training as necessary.

Other essential requirements-

Must have the following

reasonable level of physical fitness and manual dexterity to undertake regular manual handling. full UK driving licence (held for 1 year minimum) and produce all driver documentation whenever required. Must immediately report to line manager - any health or medical conditions which could affect ability to drive and/or do the job & any driving accidents, points on driving licence, prosecutions or loss of driving licence Be able to drive frequently, on long distances and travel out of region as necessary including occasional overnight stays. * Prepared to work in all weathers, and in sometimes difficult or dirty conditions.