, United Kingdom
Job Family Group: Commercial and Retail
Worker Type: Regular
Posting Start Date: July 11, 2025
Business unit: Downstream and Renewables
Experience Level: Early Careers
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We're ambitious with a pace to match, and as part of one of the world's largest companies, the opportunity and ability to push forward is greater than ever before. We foster a culture of continuous improvement. Accountability matters, which means enabling transformation through autonomy to influence and see progress through.
Every day we work to provide an environment where all employees feel valued and included, and are able to nurture their talent as individuals and as part of a collaborative team.
A diverse and inclusive workplace, embedded in our principles of honesty, integrity and respect, brings together remarkable people and enables them to be themselves. At Shell Energy, you'll be able to apply and develop your skills and knowledge as part of a collaborative team that's helping to innovate.
What's the role
This is a great opportunity to join our operations team to support our B2B gas and power customers to optimise their metering requirements. The role will develop the metering quality from an SEUK perspective, maximising sites billed to actual reads, and those with advanced metering and aligned to industry change.
Reporting into the Operations Manager, you will be the Metering Lead, working with customers to understand their metering portfolio, identify improvements at a customer level, liaising with third parties to ensure the work is completed, keeping our customers informed and optimising the experience for them along the way.
As well as this you will be responsible for maintaining the gas and power metering portfolio to improve industry read performance through the roll out of advanced metering.
You will get the opportunity to join a key business initiative and support with establishing, improving, and documenting operational processes for a critical part of our business.
What you'll be doing
Customer Onboarding:
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